Perhaps delia can share a link to a (zip of a) "too large image file" that can be used for testing on other servers?
Perhaps delia can share a link to a (zip of a) "too large image file" that can be used for testing on other servers?
.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole
Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.
That's doable. Here's one that was actually in use on this site that I was posting about. http://zencartdelia.com/large_image.zip
The full-time Zen Cart Guru. WizTech4ZC.com
Following up to see if the changes posted to the Github repo resolved the reported issue.. I'd like to submit the update IH4 to the Zen Cart free downloads..
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
I haven't even had time to check, sorry! Will do asap.
The full-time Zen Cart Guru. WizTech4ZC.com
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Hate to be a pest about this, but I would like to submit the IH4 updates from my repo to the Zen Cart downloads repo, and I need someone other than just me to give it a thumbs up..
Delia.. have you had a chance to download and install IH4 from my Github repo, and try it on your client's site?? I need to confirm that lhungil's suggested modifications solve the issue you had..
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
The client's website issues were solved by reducing the size of the images so I don't have an easy way to test. Otherwise I would have been digging in on this long ago. I'm going to have to set up a new test site with one of the images that I think will trigger the issue. "think" because I have to do this on my own server and I don't know if this is a problem on it or not as I haven't run into it in a while and my server has changed somewhat. You just plain weren't able to replicate the problem?
The full-time Zen Cart Guru. WizTech4ZC.com
Oh yes, I think I acknowledged a post or two back that VERY large image files will present an issue, and may lead to the result you reported.. but this is likely a server out of memory situation.. The "fix" I posted was based on lhungil's suggestion to make some changes so that some of the error messages that are NOT displaying ("out of memory") will display so we can confirm that this IS what is happening..
Still doesn't solve the issue on FIXING this, but at least we can confirm/see what error logs are created from large images failing to process are due. This may lead to a fix.. (which is still likely over my head to address..)
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Oh, I see. Well, I've gotten backed up with work and have to tend to that first. I'll let you know.
The full-time Zen Cart Guru. WizTech4ZC.com
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Bookmarks