Site has not been upgraded, it was an original install by the hosting company.
PHP: 5.2.17; MySQL: v5.1.56; HTTP Server: MS-IIS/7.5
Plugin's installed: Easy Populate; Stock by Attribute; Zen Lightbox
Responsive Template: Mobishop
Payment Modules: Authorize.net (SIM); Free Order; Check/Money Order; Paypal Website Payments Standard
Site is Live at: www.CoghlinAndUpton.com
What is happening is that a customer will create an order, get redirected to the necessary payment processing solution and the payment will be made and my client is notified through Zen Cart that a payment has been made. However, when he logs into Zen Cart to view the order, there isn't one generated.
It has been relatively random and I recall searching for this problem previously and found that PayPal Standard may be the cause, however my client is unwilling to move to a pay version... he'd rather call the customer when the order isn't there to get the order verbally.
However, recently (since the beginning December), he's noticed that there have been payments made through his banking solution (ie, not PayPal) and the orders are not being generated.
Any help/suggestions is welcome.
Thanks all.
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