Comm results: 60 SSL certificate problem: unable to get local issuer certificate

[Dianne]

Thank you, Dr. Byte. If this final idea for a workaround doesn't work, moving is going to be a real consideration for the client.

I have contacted the hosting company to get a copy of the files. They have a lot of proprietary systems and there isn't the level of access or control that you have with a cPanel or PLESK.

Assuming I get the files, what is my next step?

I appreciate the help with this.

[DrByte]

Hmmm, the workaround I was thinking of probably won't.

But you still need those files in order to move the site to a new server anyway, as they're needed to enable the SSL certificate on that server.

[Dianne]

Hmmm, the workaround I was thinking of probably won't.

But you still need those files in order to move the site to a new server anyway, as they're needed to enable the SSL certificate on that server.

Thank you, Dr. Byte - and everyone else who added commentary - for all the help on this matter. I'm sorry it didn't work out, but there really is no solution when the server isn't configured correctly.

I spoke with the client and he has agreed that the only solution is to move the website. So, we will be doing that this week.

Just wanted to express my gratitude to the zen cart community, even those who read this thread but couldn't think of anything more to add. Your good karma is appreciated!

All the best to everyone...

Thank you!