Results 1 to 2 of 2
  1. #1

    Default Comm error and Security Hash Error

    ZenCart v1.5.3
    Authorize.net AIM
    Host - Dreamhost

    We are switching or store to Authorize.net (AIM) and ran our first test and got these errors:

    Error 1: "WARNING: Security hash problem. Please contact store-owner immediately. Your order has *not* been fully authorized."

    Error 2:"Communications Error - Please notify webmaster. - Your credit card could not be authorized for this reason.
    Please correct the information and try again or contact us for further assistance."

    I found one forum posting with the same name (I borrowed the name) and I checked to be sure I don't have the cURL Proxy on. I'm in Test mode and I used the Visa#: 4007000000027 card from the Automatic Approval Credit Card Numbers list.

    I have checked the Transaction ID and the MD5 Hash several times to make sure that they match. Here is the .log file of one of the failed transactions:

    Feb-06-2015 09:55:52
    =================================

    Comm results: 35 error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number

    Response Code: .
    Response Text:

    Sending to Authorizenet: Array
    (
    [x_login] => *******
    [x_tran_key] => *******
    [x_relay_response] => FALSE
    [x_delim_data] => TRUE
    [x_delim_char] => |
    [x_encap_char] => *
    [x_version] => 3.1
    [x_type] => AUTH_CAPTURE
    [x_method] => CC
    [x_amount] => 127.50
    [x_currency_code] => USD
    [x_card_num] => XXXXXXXXXXXXX0027
    [x_exp_date] => ****
    [x_card_code] => ****
    [x_email_customer] => FALSE
    [x_email_merchant] => TRUE
    [x_cust_id] => 1
    [x_invoice_num] => TEST-1-eMKkZH
    [x_first_name] => James
    [x_last_name] => Daniel
    [x_company] =>
    [x_address] => 12059 Osborne St
    [x_city] => Sylmar
    [x_state] => California
    [x_zip] => 91342
    [x_country] => United States
    [x_phone] => 818.692.6091
    [x_email] => [email protected]
    [x_ship_to_first_name] => James
    [x_ship_to_last_name] => Daniel
    [x_ship_to_address] => 12059 Osborne St
    [x_ship_to_city] => Sylmar
    [x_ship_to_state] => California
    [x_ship_to_zip] => 91342
    [x_ship_to_country] => United States
    [x_description] => MEMOIRS OF A GEISHA [Movie-2005] (qty: 1)
    [x_recurring_billing] => NO
    [x_customer_ip] => 98.112.18.53
    [x_po_num] => Feb-06-2015 09:55:52
    [x_freight] => 2.50
    [x_tax_exempt] => FALSE
    [x_tax] => 0.00
    [x_duty] => 0
    [x_allow_partial_Auth] => FALSE
    [Date] => February 6, 2015, 9:55 am
    [IP] => 98.112.18.53
    [Session] => 7gfFskTasOb2rnY10NhLN2
    [x_test_request] => TRUE
    [url] => https://secure.authorize.net/gateway/transact.dll
    )


    Results Received back from Authorizenet: Array
    (
    [0] => Response from gateway
    [1] =>
    [Expected-MD5-Hash] => 33BC2642E70CDA0AF7FC179474246ADB
    [HashMatchStatus] => FAIL
    )


    CURL communication info: Array
    (
    [url] => https://secure.authorize.net/gateway/transact.dll
    [content_type] =>
    [http_code] => 0
    [header_size] => 0
    [request_size] => 0
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 0.055229
    [namelookup_time] => 0.00519
    [connect_time] => 0.05528
    [pretransfer_time] => 0
    [size_upload] => 0
    [size_download] => 0
    [speed_download] => 0
    [speed_upload] => 0
    [download_content_length] => -1
    [upload_content_length] => -1
    [starttransfer_time] => 0
    [redirect_time] => 0
    [certinfo] => Array
    (
    )

    [primary_ip] => 64.94.118.32
    [primary_port] => 443
    [local_ip] => 208.113.233.48
    [local_port] => 40824
    [redirect_url] =>
    )


    RAW data received:
    Beau

  2. #2
    Join Date
    Jan 2004
    Posts
    66,373
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Comm error and Security Hash Error

    Quote Originally Posted by Beau91324 View Post
    Comm results: 35 error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number
    You're using an old version and haven't applied the POODLE patch announced in October and enforced in Dec/Jan by payment providers: http://www.zen-cart.com/showthread.p...yment-security

    Subscribe yourself to be emailed when additional announcements are posted: http://www.zen-cart.com/subscription...bscription&f=2

    We've also been tweeting about it and posting on facebook about it.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

Similar Threads

  1. Comm error and Security Hash Error. Other threads r no help :(
    By tysty7 in forum Built-in Shipping and Payment Modules
    Replies: 4
    Last Post: 22 Aug 2011, 10:18 PM
  2. Security Hash Error Authorize.net 1.3.8a
    By milobloom in forum Built-in Shipping and Payment Modules
    Replies: 22
    Last Post: 8 Oct 2010, 03:35 AM
  3. Suddenly getting Security Hash Problem AND Communications Error
    By Oriontool in forum Built-in Shipping and Payment Modules
    Replies: 26
    Last Post: 22 Apr 2010, 08:03 AM
  4. Replies: 1
    Last Post: 29 Oct 2009, 06:51 AM
  5. Communications Error following a "Security Hash Error" Fix
    By ssjenson in forum Built-in Shipping and Payment Modules
    Replies: 9
    Last Post: 7 Sep 2009, 05:58 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR