Hi,
I have setup my ZC to charge sales tax for georgia only but a customer from florida was charged sales tax, what gives?
Here is the setup for Tax Rate:
Priority:1
Tax Class: Taxable Goods
Zone: Georgia
Tax Rate: 6%
Description: GA TAX 6.0%
Hi,
I have setup my ZC to charge sales tax for georgia only but a customer from florida was charged sales tax, what gives?
Here is the setup for Tax Rate:
Priority:1
Tax Class: Taxable Goods
Zone: Georgia
Tax Rate: 6%
Description: GA TAX 6.0%
Zencart has a default tax rate installed for Florida. Did you remove that?
What do you see in the Locations / Taxes ... Zone Definitions ...
What are the settings on the DETAILS for this?
What do you see in the Locations / Taxes ... Tax Rates ...
Linda McGrath
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Thanks for the update that this is now working and for posting the cause of your issue ...
Linda McGrath
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I checked everything, all the details and zones are set to GA but customers outside of GA are still being charged tax, help what else do I need to check?
Tax rate:
Priority: 1
Tax Class: Taxable Goods
Zone: Georgia
Tax Rate: 6%
Description: GA TAX 6.0%
Zone Name: Georgia
Zone Description: Georgia local sales tax zone
Status: On
Country: United States
Zone: Georgia
First, let's look at what Tax is set ... go to Locations / Taxes ... Tax Rates ... what do you see?
Click on DEFINE ZONES ... what do you see?
Click on DETAILS ... what do you see?
Linda McGrath
If you have to think ... you haven't been zenned ...
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All details listed in original post, thanks.
In Configuration ... My Store ... what do you have set for:
Basis of Product Tax
On what basis is Product Tax calculated. Options are
Shipping - Based on customers Shipping Address
Billing Based on customers Billing address
Store - Based on Store address if Billing/Shipping Zone equals Store zone
Shipping
Billing
Store
Linda McGrath
If you have to think ... you haven't been zenned ...
Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!
Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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