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  1. #1
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    Default Sales taxes and order total wrong when group discount involved

    We are still experiencing incorrect order totals and sales tax amounts when a group discount is involved. Ver 1.5.3.

    I cannot find another thread on this topic for this ZC version which makes me think its perhaps an install problem. I've confirmed the files (mainly in the includes/ modules/ order_total folder) are vanilla.

    Any advice?

    Thank you.

  2. #2
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    Default Re: Sales taxes and order total wrong when group discount involved

    Quote Originally Posted by apollowilcox View Post
    We are still experiencing incorrect order totals and sales tax amounts when a group discount is involved. Ver 1.5.3.

    I cannot find another thread on this topic for this ZC version which makes me think its perhaps an install problem. I've confirmed the files (mainly in the includes/ modules/ order_total folder) are vanilla.

    Any advice?

    Thank you.
    Are all of your order_totals have different sort orders?

  3. #3
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    Default Re: Sales taxes and order total wrong when group discount involved

    Post your settings for include tax (from group discount) and display prices with tax (in admin->configuration->my store) and tax rates for the region you are shipping to.

    Then post your line items as they are and as you wish they were:

    Subtotal:
    Group Discount:
    Tax:
    Total:
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  4. #4
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    Default Re: Sales taxes and order total wrong when group discount involved

    Here are the attachments that you requested. It also shows the sort order as mentioned by bislewl.

    The taxes and order total works fine in non-group-discount scenarios.

    Thank you for your time!

    Attachment 14964Click image for larger version. 

Name:	admin_mystore.jpg 
Views:	74 
Size:	8.6 KB 
ID:	14965

  5. #5
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    Default Re: Sales taxes and order total wrong when group discount involved

    Here's the second attachment.

    Click image for larger version. 

Name:	ot_group_pricing.jpg 
Views:	56 
Size:	20.4 KB 
ID:	14970

  6. #6
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    Default Re: Sales taxes and order total wrong when group discount involved

    Now please answer the second part of my question. Type it in please, don't attach a file. Show the actual and desired line items.
    That Software Guy. My Store: Zen Cart Modifications
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  7. #7
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    Default Re: Sales taxes and order total wrong when group discount involved

    Then post your line items as they are and as you wish they were:

    Subtotal: 19.12 19.12
    Group Discount: -0.76 -0.76
    Shipping: 8.99 8.99
    Tax: 1.89 1.91
    Total: 29.79 29.26

  8. #8
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    Default Re: Sales taxes and order total wrong when group discount involved

    Can you double check the left hand side figures? It's one thing if the tax is wrong but this is worse.
    That Software Guy. My Store: Zen Cart Modifications
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    Do you benefit from Zen Cart? Then please support the project.

  9. #9
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    Default Re: Sales taxes and order total wrong when group discount involved

    Double-checked. I figured I'd attack these one at a time. First the sales tax mis-calc. Then I'll address the order total.

    Thank you.

    Click image for larger version. 

Name:	total.JPG 
Views:	61 
Size:	21.5 KB 
ID:	14971

 

 

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