Free Shipping coupon for 1 item makes all shipping free

[Phil S]

I've been trying to add a Free Shipping coupon and can't get it to work the way I think it should.

Under Restrictions I have Top Deny and the products Main Category either Allow or Deny. (The outcome is the same) I then set the Product ID to Allow.

If I do not have the product in my cart, the coupon is denied as it should be. If I have the product in the cart along with anything else in the store, the entire shipping cost on the whole order is refunded instead of just the item.

Is that the way it's supposed to work or am I missing something?

[Ajeh]

Unfortunately, this has never worked for restricted Products only and has always been for a total Free Shipping if there is 1 or more qualifying Products ...

This is being looked into, but I am not having a good time with it ...

[Phil S]

Well at least it wasn't anything I was doing wrong. :)
Hopefully a solution will be found but I'm not sure there's enough demand to make it a priority.
Thanks!

[gxlinx01]

I ran into this issue today. Is it possible to make this a feature or a fix?

There is a coupon that applies free shipping. It is allowed for one product but denied from the other product.

If customer adds the product with the coupon for free shipping then adds the denied product the whole order gets free shipping.

[Ajeh]

There is not a way to do this at this time ... A Discount Coupon for Free Shipping is for the whole order and does not work on just Product limits ...

[gxlinx01]

Thanks Ajeh. Do you know if there are any plans for implementing this in the future?

Also any tips if I wanted to undertake this myself?

[Ajeh]

I keep working on trying a solution ... not a good day on this ...

What shipping modules do you use, just so I keep them in mind when working on this ...

[gxlinx01]

We use Ceon Advanced Shipper.

Might have to reach out to them?

[Ajeh]

Not sure yet ... you can contact them about the issue but meanwhile I will keeping plugging away ...

In your Advanced shipper, what shipping methods are you using?

[gxlinx01]

The shipping is tier based but some of those products also have optional addons that add to the shipping. So it is based on the Product purchased, the number of the product purchased, and weight of said product with or without addons.