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  1. #1
    Join Date
    Jun 2013
    Location
    London, United Kingdom, United Kingdom
    Posts
    13
    Plugin Contributions
    0

    cart error Missing payment modules

    I've just received an email notification stating that someone was unable to checkout from my shop > goddessmagique. co.uk < via paypal. upon logging into my admin office, I have found the module is no longer there. I have tried installing Skrill via an online FTP but that isn't showing up either.


    You are presently using: v1.5.1. I can't update as I am not using my own laptop at the moment.


    Server Information

    Server Host: www. g o d d e s s m a g I q u e. co.uk (46.30.212.210) Database Host: goddessmagique.co.uk.mysql (10.246.16.72)
    Server OS: Linux web238 3.10.54-20140916-1425-05f4076 #1 SMP Tue Sep 16 14:26:20 UTC 2014 x86_64 Database: MySQL 5.5.41-MariaDB-1~wheezy
    Server Date: 02/27/2015 19:46:58 Database Date: 02/27/2015 19:46:58
    Server Up Time: Unsupported HTTP Server: Apache
    PHP Version: 5.6.6 (Zend: 2.6.0) PHP Memory Limit: 128M PHP Safe Mode: Off
    PHP File Uploads: On Max Size: 96M POST Max Size: 96M
    Database Data Size: 9,796 kB Database Index Size: 2,289 kB

    Everything was uploaded via FTP and run zc_install and I managed to set up paypal express with no problems, and did a test account and partial checkout, everything was running fine.
    I have no idea when this started as I had left the site to run, and give me order notifications when necessary.
    I have an api set up to keep the product stock in line with my supplier and this hasn't had any problems.

    My host is one (.) com

    I'm not sure what else you would need to be able to help me, I hope what I have given is enough.

  2. #2
    Join Date
    Jul 2012
    Posts
    16,732
    Plugin Contributions
    17

    Default Re: Missing payment modules

    When saying that you "looked" and the payment module wasn't there, where did you look? Did you look in the modules->payment area of the admin panel? Does everything load there that is expected, or is part of the screen blank? http://www.zen-cart.com/content.php?124-blank-page
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  3. #3
    Join Date
    Jun 2013
    Location
    London, United Kingdom, United Kingdom
    Posts
    13
    Plugin Contributions
    0

    Default Re: Missing payment modules

    I looked in the admin panel. the only payment options showing are authorize.net and cash on delivery

  4. #4
    Join Date
    Jan 2004
    Posts
    66,373
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: Missing payment modules

    Quote Originally Posted by Cyber Lolita View Post
    I looked in the admin panel. the only payment options showing are authorize.net and cash on delivery
    ... and then is the right-hand-column missing, and the footer as well? If so, you're getting a "partial blank page" caused by PHP errors, as referred to in the previous post which pointed you to http://www.zen-cart.com/content.php?124-blank-page so you could go look in your server's logs (using FTP) and read the errors, so you can fix them.
    .

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  5. #5
    Join Date
    Jun 2013
    Location
    London, United Kingdom, United Kingdom
    Posts
    13
    Plugin Contributions
    0

    Default Re: Missing payment modules

    OK, thank you MC12345678 and DrByte

 

 

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