Insufficient Stock message not showing up in cart

[irishracing31]

I just upgraded to 1.5.4.
Before the upgrade, if a customer added a product that didn't have enough stock, it would show up in the cart and state "Insufficient Stock" in plain view. It was very clear what was going on and really nice.
Now when the customer adds something that has zero stock you go to a page saying "Your Cart is Empty". If the customer tries to add 4 pieces of a product and there are only 3 in stock looks like everything is fine. Then you go to the cart and the quantity will be 3. It doesn't tell you Insufficient Stock right next to it. It has a banner at the top that says Warning Quantity has been adjusted to what is in stock. This in not nearly as nice as the the Insufficient Stock right next to the product.
How do I get back to the Insufficient Stock next to the product?

Here are my settings:
Title Value Action
Check stock level true
Subtract stock true Info
Allow Checkout false Info
Mark product out of stock Insufficient Stock

I am pretty inept when it comes to computers and zen cart so please explain stuff in very basic and complete terms.

[mc12345678]

From what version did you upgrade where you saw the action(s) that you "miss"?

Were the settings the same there as what you show above?

I just happened to be trying these scenarios earlier today with regards to routine ZC response in 1.5.4, and so far I haven't seen anything that is abnormal for it. But also haven't gone back to compare with other versions (1.5.1 or 1.5.3) and see if/how the response is different.

[DrByte]

Also, can you post a URL to the site, and an indication of which products one should be able to test this with?
(Maybe it's a CSS/styling thing that's just not showing properly, which is best diagnosed by viewing the page directly)

[irishracing31]

Sorry for leaving that info out.
I upgraded from 1.5.1.
As far as I know the setting are all the same.

http://racedayhobbies.com/

Use part number GRC124GTW and quantity of 4
Use part number GRC124 and quantity of 1

[Ajeh]

In v1.5.4, when products are added to the cart, the cart is adjusted to for the quantity available.

You will see if you try to add 4 for GRC124GTW that it adjusts to 3, which is fairly clear.

But on the other Product GRC124, since it is adjusted to 0, that is not quite as clear since the product is not added to the cart at all and just the message is showing ...

We will have to give this some thought to make the message clearer ...

[Ajeh]

How is it that you are allowing Products with quantity 0 to even be added to the cart?

What happens if you switch to the Classic Template and look at Product GRC124 does it still show the Add to Cart?

[Ajeh]

Have you tried the setting in the Configuration ... Stock ... for:

Show Sold Out Image instead of Add to Cart Button

0= off
1= on

and turned that ON, or are you not wanting the Sold Out on Products with 0 quantity for some reason?

[RodG]

Now when the customer adds something that has zero stock you go to a page saying "Your Cart is Empty".

Although not directly related to the problem you are having, I have found it quite beneficial to set

configuration->Stock->Show New Products on empty Shopping Cart Page to '1'.

This way if/when a customer does load the shopping cart page that doesn't contain any contents (for whatever reason) rather than a near empty page telling them the cart is empty, it will also show a list of new products to look at.

There are similar settings on this same config page that will let you show Featured products, Specials and upcoming products.

Cheers
RodG

[Ajeh]

To show the message about the stock adjustment for a Product with quantity 0, you can add the code in RED to your template and override for:
/includes/templates/template_default/templates/tpl_shopping_cart_default.php

by copying that to:
/includes/templates/your_template_dir/templates/tpl_shopping_cart_default.php

if not already there with:

<h2 id="cartEmptyText"><?php echo TEXT_CART_EMPTY; ?></h2>
<?php if ($messageStack->size('shopping_cart') > 0) echo $messageStack->output('shopping_cart'); ?>

This will display the messages for the shopping_cart when the cart is empty ...

[DivaVocals]

In v1.5.4, when products are added to the cart, the cart is adjusted to for the quantity available.

You will see if you try to add 4 for GRC124GTW that it adjusts to 3, which is fairly clear.

But on the other Product GRC124, since it is adjusted to 0, that is not quite as clear since the product is not added to the cart at all and just the message is showing ...

We will have to give this some thought to make the message clearer ...

I noticed the SAME behavior when installing/testing lat9's Product Options Stock Manager module. I had thought it was the POSM module doing this, and then stumbled on this thread today.. I found that the on-screen messaging as to what was happening was not very clear. I don't recall all the exact messages, but I will start first with making the change you suggest and then going back to test if there are any other usability issues..