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  1. #1
    Join Date
    May 2005
    Location
    Rockwood, Tennessee, United States
    Posts
    97
    Plugin Contributions
    0

    Default Password Forgotten page not working

    When a customer clicks on password forgotten, they get a blank screen. I haven't changed anything on that page (or anything else password forgotten related), so I'm not sure what the problem is. I am using 1.5.1.

    Please give some suggestions as to what to look for. You can see it happen at: http://hannapublications.com/store/i...ain_page=login

    Thank you in advance.

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,024
    Plugin Contributions
    3

    Default Re: Password Forgotten page not working


  3. #3
    Join Date
    May 2005
    Location
    Rockwood, Tennessee, United States
    Posts
    97
    Plugin Contributions
    0

    Default Re: Password Forgotten page not working

    THANK YOU! problem fixed. all these years and I've never looked at the log files. I will for now on. thanks.

  4. #4
    Join Date
    Jul 2012
    Posts
    16,719
    Plugin Contributions
    17

    Default Re: Password Forgotten page not working

    Quote Originally Posted by aperfecthost View Post
    THANK YOU! problem fixed. all these years and I've never looked at the log files. I will for now on. thanks.
    To make things easier as well, there is a plugin that allows viewing those logs from within the admin panel (not requiring ftp into the site). It is suggested that your site use a certificate in conjunction with the program as the data transferred may reveal information that is desired not to be captured as easily as without.

    http://www.zen-cart.com/downloads.php?do=file&id=1583
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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