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  1. #1
    Join Date
    Dec 2010
    Posts
    111
    Plugin Contributions
    0

    Default Status should be Dispatched. Not Delivered?

    When an order has been made and dispatched I always go to “edit” then to the Status drop down menu and choose “Delivered”. My customer then gets an email stating their order has been delivered. (See below).

    But often my customers email or call and say they have not got their order even though my email said it’s been delivered. They get confused by the word “delivered”.

    Does anyone know where I go to change the Status drop down menu choice from “Delivered” to “Dispatched”. This would be more accurate and make more sense to my customers.

    I wish I could



    Order Number: 529

    Detailed Invoice:
    http://alduz.com/index.php?main_page...o&order_id=529

    Date Ordered: Thursday 02 April, 2015

    Your order has been updated to the following status:
    New status: Delivered

    Please reply to this email if you have any questions.

    This email address was given to us by you or by one of our customers. If you
    feel that you have received this email in error, please send an email to
    [email protected]
    This e-mail is sent in accordance with SPAM Law in effect 01/01/2004.
    Removal requests can be sent to this address and will be honoured and
    respected.



    o What version of Zen Cart? v1.3.9h
    o Is it a new install or an upgrade? New installed on my server Just Host. I am editing it there.
    o What the addons/contributions you have installed? Non
    o What customizations have you made? Created custom Template. Moved text and boxes form home page. Setting up categories etc
    o What type of server are you using? Unix-based servers on JustHost.com
    o Are you installing locally? It’s already installed on my host. I am editing it there.
     What operating system? Windows 7
     What version of PHP is installed on the server? PHP 5.2.16

    o
    o What version of MYSQL is installed on the server? MySQL server version 5.0.91
    o What you were doing when your problem occurred? Editing my home page
    o What are the steps to reproduce the problem?
    o Have you attempted to fix the problem? Reading FAQ and trying instructions found there.

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,399
    Plugin Contributions
    87

    Default Re: Status should be Dispatched. Not Delivered?

    Go to your admin's upper menu and choose "Localization->Orders Status". Edit the "Delivered" status, changing its name to "Dispatched".

  3. #3
    Join Date
    Aug 2005
    Location
    Vic, Oz
    Posts
    1,905
    Plugin Contributions
    5

    Default Re: Status should be Dispatched. Not Delivered?

    admin->Localization->Orders Status
    Edit "Delivered" to "Dispatched"

  4. #4
    Join Date
    Dec 2010
    Posts
    111
    Plugin Contributions
    0

    Default Re: Status should be Dispatched. Not Delivered?

    Thanks for your help

 

 

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