v151 Admin orders page breaking when customer has used paypal

[nigelt74]

Zencart 1.5.1
PHP Version 5.5.23
MySQL 5.5.36-log

We have just moved hosting, the site previously worked fine on the old host

The old hosts settings were
PHP Version 5.4.30
MySQL 5.5.42-cll

There are no debug logs being generated by this error

When i access the admin/orders page

The list of orders appears as it should

However when I click on the "edit" button to the right to view an order where the customer has used paypal it takes ages to load then only loads as far as the customers name, and address

However if the order has been paid for by Direct Credit the page loads correctly

This is part of the source of the generated page right up to where it crashes

<!-- body_text //-->



      <tr>
        <td width="100%"><table border="0" width="100%" cellspacing="0" cellpadding="0">
          <tr>
            <td class="pageHeading">Orders</td>
            <td class="pageHeading" align="right"><img src="images/pixel_trans.gif" border="0" alt="" width="1" height="40"></td>
            <td class="pageHeading" align="right"><a href="javascript:history.back()"><img src="includes/languages/english/images/buttons/button_back.gif" border="0" alt="Back" title=" Back "></a></td>
          </tr>
        </table></td>
      </tr>
      <tr>
        <td><table width="100%" border="0" cellspacing="0" cellpadding="2">
          <tr>
            <td colspan="3"><img src="images/pixel_black.gif" border="0" alt="" width="100%" height="1"></td>
          </tr>
          <tr>
            <td valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="2">
              <tr>
                <td class="main" valign="top"><strong>Customer:</strong></td>
                <td class="main">Engleburt Humperdinck <br />Somewhere<br />Moor lane<br />Eketahuna<br /> Manawatu<br />1234<br />New Zealand</td>
              </tr>
              <tr>
                <td colspan="2"><img src="images/pixel_trans.gif" border="0" alt="" width="1" height="5">

I have uploaded a completely fresh set of admin files (excluding configure.php), but the issue is still happening

[nigelt74]

This affects all orders going back to the stores start a few years ago

Paypal orders will not open in he orders page but you cab open packing slip and invoice for them

Direct credit orders do everything they should

[nigelt74]

Before the site transfer we were able to access all the orders both Paypal and Direct Credit

I have multiple database backups from the old hosting and the same thing appears to be happening to all of them

[mc12345678]

*deleted as duplicate thread points here*

[mc12345678]

Zencart 1.5.1
PHP Version 5.5.23
MySQL 5.5.36-log

We have just moved hosting, the site previously worked fine on the old host

The old hosts settings were
PHP Version 5.4.30
MySQL 5.5.42-cll

There are no debug logs being generated by this error

When i access the admin/orders page

The list of orders appears as it should

However when I click on the "edit" button to the right to view an order where the customer has used paypal it takes ages to load then only loads as far as the customers name, and address

However if the order has been paid for by Direct Credit the page loads correctly

This is part of the source of the generated page right up to where it crashes

<!-- body_text //-->



      <tr>
        <td width="100%"><table border="0" width="100%" cellspacing="0" cellpadding="0">
          <tr>
            <td class="pageHeading">Orders</td>
            <td class="pageHeading" align="right"><img src="images/pixel_trans.gif" border="0" alt="" width="1" height="40"></td>
            <td class="pageHeading" align="right"><a href="javascript:history.back()"><img src="includes/languages/english/images/buttons/button_back.gif" border="0" alt="Back" title=" Back "></a></td>
          </tr>
        </table></td>
      </tr>
      <tr>
        <td><table width="100%" border="0" cellspacing="0" cellpadding="2">
          <tr>
            <td colspan="3"><img src="images/pixel_black.gif" border="0" alt="" width="100%" height="1"></td>
          </tr>
          <tr>
            <td valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="2">
              <tr>
                <td class="main" valign="top"><strong>Customer:</strong></td>
                <td class="main">Engleburt Humperdinck <br />Somewhere<br />Moor lane<br />Eketahuna<br /> Manawatu<br />1234<br />New Zealand</td>
              </tr>
              <tr>
                <td colspan="2"><img src="images/pixel_trans.gif" border="0" alt="" width="1" height="5">

I have uploaded a completely fresh set of admin files (excluding configure.php), but the issue is still happening

Note, ZC 1.5.1 is considered to be designed to work with PHP up to 5.3.x with modification needed for support with PHP 5.4... Your new site is using PHP 5.5. That version is supported without modification when using the latest version of ZC (1.5.4). Recommendation to resolve this issue is to upgrade to ZC 1.5.4.

[nigelt74]

Drat

I had actually upgraded to 1.5.4 on my test site after reading about issues people were having with php 5.4, but also uploaded my template and add-ons and the problem persisted. and as there were no error logs being generated I assumed it was a different issue

Putting up a completely fresh set of 1.5.4 files solved the problem on the test server

Now all i need to do is work out what was causing the problem amongst my add-ons.

Thanks for the help.

I've spent most of the day on it, feel utterly daft now

[mc12345678]

Well, can't speak to the add-ons, but would want to be sure that they are/have been updated to work with the version of ZC used. (At least before applying to the live site.)

No better way to learn than through correcting a mistake.

Worst case at the moment is to puut the site up with the minimal functional add-ons so that sales are not affected. Then in parallel identify the other issues.

[nigelt74]

ignore this bit

[nigelt74]

Ok the test site is now toast as well

It was working yesterday, so i began uploading my changes/ and the add-ons seemed fine, came back later on and it is stuffed.

Deleted all files in the test directory, put a completely fresh set of 1.5.4 files up

Purged the databse/ and imported a backup ran the upgrade script

logged into admin customer page still has the same error absolutly no add-ons or customisations have been uploaded

I have tried multiple browsers etc to check that that isnt the problem

and there are no errors being generated

Any ideas on what to do, to make errors appear or to solve this?

Thanks

[nigelt74]

Ok so what is different about a paypal order on the admin side,

when i click edit to view it does it need to ping the paypal server,

I have reloaded the files a number of times and downloaded a clean set of 1.5.4 to test there was no corruption