Blank screen with Fedex Web Services

[pazdar]

I uploaded the newest version of Fedex Web Services to my website. I checked with Hostmonster to ensure that php was compiled with SOAP over SSL. When I tried a dummy order, the shipping page was blank. When I turned off the Fedex module in Admin, the shipping page appeared. Any ideas?

[bislewl]

I uploaded the newest version of Fedex Web Services to my website. I checked with Hostmonster to ensure that php was compiled with SOAP over SSL. When I tried a dummy order, the shipping page was blank. When I turned off the Fedex module in Admin, the shipping page appeared. Any ideas?

Any error files created in logs/

[pazdar]

No errors in the log that I see. Is there something wrong with my settings? (abbreviated):

Version 1.4.9
FedEx Acct. #: xxxxxxx20
FedEx Meter #:
Enable Address: true
Weight units: lb
First line of address: xx xxxx xxxx
Second line of address:
City Name: xxxxxxxxx
State: xx
Postal Code: xxxxxx
Phone number: xxxxxxxxxx
Drop off type: 5 (on a separate note, what is "drop at BSC"?)
Enable for free ship: false
Allow for free ship: no methods
Enable Express Saver: true
Enable Standard overnight: true
Enable first overnight: true
enable priority overnight: true
Enable 2 day: true
Enable Int'l Priority: false
Enable Int'l Econ.: false
Enable Ground: true
Enable Freight: false
Enable Int'l ground: false
Enable Sat. Del.: true
Tax class: none
Domestic ground handling fee:
Home Delivery :
Domestic Express fee:
Int'l ground fee:
Int'l express fee:
Signature Option: 1
Insurance: 0
FedEx Rates: List
Enable Ready to Ship: false
Show Est. transit time: true
Connection timeout: 15
Shipping zone: none
Shipping info:
Sort Order: 1

I don't know if it makes a difference with the settings but we are a licensed winery.

[pecani]

Pazdar, I am getting a similar issue after upgrading to zencart v1.5.5a. With Fedex enabled, checkout screen is blank. Did you ever find a solution?

[dbltoe]

I doubt a solution for 1.5.2 would work with 1.5.5a. Have you removed and reinstalled the mod? Do you have any error files in the log folder? Can you PUHLEASE answer the posting tips? The more we know the more we can help.

[Design75]

Also remember that 1.5.2 was never released as a production version.

[RixStix]

I notice that your "Fedex meter #" is blank.
Could this be a problem? I don't know. The plugin author has no support thread for this plugin (that I've found).

Is this the version you are using? https://www.zen-cart.com/downloads.php?do=file&id=1784
Installation instructions for the version updated June 8, 2016 below. See note #4

Installation

1. Ensure that PHP is compiled with SOAP over SSL. Once enabled, you will be able to find "SOAP" in ADMIN > VERSION. Speak to your hosting company if unsure.
2. Upload all files in this package while maintaining the directory structure
3. Go to ADMIN > MODULES > SHIPPING > FEDEX WEB SERVICES and configure the module (see tips section)
4. When adding a meter number, ensure that the meter number has been generated for the Web Services API by requesting a production account at http://www.fedex.com/us/developer/ (Note: meter numbers from the old API will not be valid).

[RodG]

A common cause of this kind of problem is if/when people make a backup of the files in the same directory as the ori6nial file, but keeping the same file extension.
Example
/modules/shipping/myshipper_bak.php vs /modules/shipping/myshipper.php_bak

The 1st example will result In a blank page, the second will work fine.

Cheers
RodG