Thread: Missing Icons

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  1. #1
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    Default Missing Icons

    I have a problem but I do not know what I have done wrong. It is to do with missing icons. If you look at this link the icons for the 'log in', 'shopping cart' and 'checkout' are all displayed. Now if you go to this link they are missing.

    You can go to any product and get the same, missing icons.
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  2. #2
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    Default Re: Missing Icons

    Quote Originally Posted by adb34 View Post
    I have a problem but I do not know what I have done wrong. It is to do with missing icons. If you look at this link the icons for the 'log in', 'shopping cart' and 'checkout' are all displayed. Now if you go to this link they are missing.

    You can go to any product and get the same, missing icons.
    The link for the broken icons is not correct. I would look to plugins that you have installed to see which is causing the problem.

    Thanks,

    Anne

  3. #3
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    Default Re: Missing Icons

    Quote Originally Posted by picaflor-azul View Post
    The link for the broken icons is not correct. I would look to plugins that you have installed to see which is causing the problem.

    Thanks,

    Anne
    Anne, I did that before I put the question up. Still looking
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  4. #4
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    Default Re: Missing Icons

    It seems to have an extra '/' in the code.

    Search for <img class="login-icon" alt="login icon" scr="includes/templates/carlisle_fresh/product_info//login.png'></img>
    same with //cart.png
    //checkout.png

    Remove the extra / and the links will work :)
    Last edited by Trinity14; 30 Apr 2015 at 01:44 AM.

  5. #5
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    Default Re: Missing Icons

    Quote Originally Posted by Trinity14 View Post
    It seems to have an extra '/' in the code.

    Search for <img class="login-icon" alt="login icon" scr="includes/templates/carlisle_fresh/product_info//login.png'></img>
    same with //cart.png
    //checkout.png

    Remove the extra / and the links will work :)
    Thanks for the info. I cannot find where this is coming from. using Developers Tool Kit I am not finding anything
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  6. #6
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    Default Re: Missing Icons

    There's no includes/templates/carlisle_fresh/product_info folder in the template package, so that's something you or a mod has added. Whatever process uses that folder is where you'll need to look.

  7. #7
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    Default Re: Missing Icons

    Quote Originally Posted by stevesh View Post
    There's no includes/templates/carlisle_fresh/product_info folder in the template package, so that's something you or a mod has added. Whatever process uses that folder is where you'll need to look.
    I understand that, however, I cannot trace the problem with which mod has added this.
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  8. #8
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    Default Re: Missing Icons

    Quote Originally Posted by stevesh View Post
    There's no includes/templates/carlisle_fresh/product_info folder in the template package, so that's something you or a mod has added. Whatever process uses that folder is where you'll need to look.
    I cannot find out which mod I used to cause this so I am completely at a loss. Has anybody got any ideas that may help track down this extra '/'?
    Or am I going to have to start again?
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  9. #9
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    Default Re: Missing Icons

    Couple of things I have noticed

    1. the extra '/' is only after product_info. All the icons at the top and the bottom are missing.
    Code:
    <img src="includes/templates/carlisle_fresh/product_info//login.png" alt="login icon" class="login-icon">
    and

    Code:
    <script src="includes/templates/carlisle_fresh/product_info//back_to_top.min.js" type="text/javascript"></script>
    When I save the website page and investigate it using coffeecup that error. When I run the saved page the error is not there.


    I do not know how this happening.
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  10. #10
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    Default Re: Missing Icons

    My guess is to look at includes/languages/english/header.php and compare it to includes/languages/english/YOUR_TEMPLATE/header.php and see if there are any structural differences...

    I'm not familiar with the carlisle fresh template structure. It should look similar to this:
    Name:  Capture.JPG
Views: 66
Size:  34.2 KB

    If there is a folder in your_template folder called product_info... It likely shouldn't be there.

    Is it possible that product_info/ has been added in error during a file change? I searched for product_info/ on one of my sites and couldn't find it.

    I'd also check your includes/configure.php file to see if the error mistakenly was inserted there.

    Keep me posted...
    Last edited by Trinity14; 7 May 2015 at 01:58 AM. Reason: added image

 

 
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