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  1. #1
    Join Date
    May 2007
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    Conway, SC
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    Default Questions in returns/refunds

    Hi,

    Does the core Zen-cart allow for returns/refunds. I did a test purchase using the USPS and Taxcloud mods, I got me desired shipping options from the USPS and also got the appropriate sales tax. Now the Taxcloud site shows the tax has being charged and purchased not as a test.

    SO i need to do a return and issue refund, so the tax is removed from Taxcloud.

    Do i need an additional module if so which one is recommended?

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,474
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    88

    Default Re: Questions in returns/refunds

    What payment method did you use? The built in PayPal and Authorize.net methods provide an admin-level refund interface.

  3. #3
    Join Date
    May 2007
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    Default Re: Questions in returns/refunds

    Quote Originally Posted by lat9 View Post
    What payment method did you use? The built in PayPal and Authorize.net methods provide an admin-level refund interface.
    Check/Money Order was used. Client hasn't provided me with their Paypal info yet to get it configured.

  4. #4
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,474
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    88

    Default Re: Questions in returns/refunds

    You might take this question to the TaxCloud forum. I don't know what, if any, provision they have for cancelling orders.

  5. #5
    Join Date
    May 2007
    Location
    Conway, SC
    Posts
    254
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    Default Re: Questions in returns/refunds

    Quote Originally Posted by lat9 View Post
    You might take this question to the TaxCloud forum. I don't know what, if any, provision they have for cancelling orders.
    Thank you., I will contact them to see what they can do about that order.

 

 

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