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  1. #1
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    Default Manufacturers - 3 work; 3 do not filter

    I have verified that the manufacturers are in the manufacturers' table; the manufacturer's ID is properly coded in the product table.

    ALL of the manufacturers' names populate in the drop down, which indicates that some corner of the product is seeing that there is product linked to the manufacturer.

    However, when one filters by manufacturer, only three of the manufacturers work properly. Any ideas or settings that are sideways?

    Thanks,

  2. #2
    Join Date
    Sep 2005
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    Waikato, New Zealand
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    Default Re: Manufacturers - 3 work; 3 do not filter

    A link to the site so we can see it happening would help a lot, are there any errors being thrown in to the /logs folder

    When you say only 3 work and 3 don't, what exactly is happening,
    - is it bringing up incorrect products
    - is it giving a blank page
    - is it giving an error message
    - is it giving a message of any sort?

    Have you confirmed that all 3 manufacturers actually have active products?
    I'm not sure if it would effect this, but there isn't any weird puctuation in the manufacturers names?
    Webzings Design
    Semi retired from Web Design

  3. #3
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    Default Re: Manufacturers - 3 work; 3 do not filter

    Quote Originally Posted by nigelt74 View Post
    A link to the site so we can see it happening would help a lot, are there any errors being thrown in to the /logs folder
    http://www.scholledresses.com/Secure_Server/index.php
    The only log errors that I'm seeing is for the odd missing .jpg or similar. Nothing meaty. No PHP errors, for example.


    When you say only 3 work and 3 don't, what exactly is happening,
    - is it bringing up incorrect products
    - is it giving a blank page
    - is it giving an error message
    - is it giving a message of any sort?
    Three manufacturers return results, three manufacturers display, "There are no products to list in this category." When I flip them over to all categories, same error. There are hundreds of items that are simply not appearing. The manufacturer set up appears to be identical. The settings for the items look identical between the items that don't appear vs. those that do. I have deleted the values in the Manufacturers table and reloaded them. Nothing that usually works is working.

    Have you confirmed that all 3 manufacturers actually have active products?
    Yes, hundreds of active products.
    I'm not sure if it would effect this, but there isn't any weird puctuation in the manufacturers names?
    Good guess, but there are no strange punctuations like ' or " in the names.
    Thank you for your help and suggestions to defog my brain!

  4. #4
    Join Date
    Feb 2005
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    Lansing, Michigan USA
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    Default Re: Manufacturers - 3 work; 3 do not filter

    Generally, there aren't issues of this kind with Anne's templates, but it wouldn't hurt to switch temporarily back to the Classic template to rule it out. I'd also be inclined to temporarily activate the Manufacturers sidebox to see how that behaves.

  5. #5
    Join Date
    Jul 2012
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    Default Re: Manufacturers - 3 work; 3 do not filter

    Also,what about verifying entry in the manufacturers_info table? Does it happen that the "3" that work are in there and the "3" that are not well, are not?
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  6. #6
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    Default Re: Manufacturers - 3 work; 3 do not filter

    Sorry, there are actually seven present. One does not have any product attached.

    If someone wants to PM me, I can send logins. There's no client information, so it's pretty sterile.

  7. #7
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    Default Re: Manufacturers - 3 work; 3 do not filter

    Here is the Manufacturers_Info
    manufacturers_id languages_id manufacturers_url url_clicked date_last_click
    1 1 www.blacklabelcouture.net 0 NULL
    2 1 www.julietdresses.com 0 NULL
    3 1 www.weddingdress.co 0 NULL
    4 1 www.polyusa.com 0 NULL
    5 1 0 NULL
    6 1 www.glsapparel.com 0 NULL
    7 1 0 NULL
    8 1 0 NULL


    I don't see anything amiss. Manufacturers 1,4,7 are the problem children, btw.
    Last edited by WWWD; 10 May 2015 at 09:45 PM. Reason: additional info

  8. #8
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    Default Re: Manufacturers - 3 work; 3 do not filter

    Switching to green template, did not exorcise the wee demon, either.

  9. #9
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    Default Re: Manufacturers - 3 work; 3 do not filter

    Please help help

 

 

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