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  1. #1
    Join Date
    Aug 2009
    Posts
    43
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    Default No "Add to Cart" button on certain browsers

    This is driving me nuts.

    I'm getting many reports of no "add to cart button" available on the product page.

    If I test it myself the button is just there. I tested all browsers like IE, FF, Safari and Chrome.
    It is also working on some friends computers. Also on iPad and other tablets.

    This way I cannot replicate the problem.

    I'm using ver 1.53. No new installed plugins, no new design or layout etc.

    Please help, need to fix this asap
    Thanks!

    This is the website: http://www.dl-sounds.com

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
    Plugin Contributions
    9

    Default Re: No "Add to Cart" button on certain browsers

    I'm getting many reports of no "add to cart button" available on the product page
    I tested all browsers like IE, FF, Safari and Chrome.
    Suggest you ask them what browser they are using and the version
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Jul 2012
    Posts
    16,733
    Plugin Contributions
    17

    Default Re: No "Add to Cart" button on certain browsers

    Also would suggest finding out what product(s). There may be something specific about the product type or something associated with other things on the page associated with the product.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  4. #4
    Join Date
    Aug 2007
    Location
    Gijón, Asturias, Spain
    Posts
    2,589
    Plugin Contributions
    30

    Default Re: No "Add to Cart" button on certain browsers

    While you are waiting for people tell you which browser chokes on your page, fix the 79 validation errors, that doesn't help and may be the cause.
    The page also cannot find this:
    stylesheet_main.css
    Steve
    github.com/torvista: Spanish Language Pack, Google reCaptcha, Structured Data, Multiple Copy-Move-Delete, Image Checker, BackupMySQL Admin/Auto...

  5. #5
    Join Date
    Aug 2009
    Posts
    43
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    0

    Default Re: No "Add to Cart" button on certain browsers

    Quote Originally Posted by kobra View Post
    Suggest you ask them what browser they are using and the version
    Yes I did. Some using Chrome on PC others Safari on Macbook Pro. I'm waiting for the versions.

  6. #6
    Join Date
    Aug 2009
    Posts
    43
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    0

    Default Re: No "Add to Cart" button on certain browsers

    Quote Originally Posted by mc12345678 View Post
    Also would suggest finding out what product(s). There may be something specific about the product type or something associated with other things on the page associated with the product.
    I only use download products. No special attributes or something. I do use Specials and featured products but the Add to cart button is missing one every product.

  7. #7
    Join Date
    Aug 2009
    Posts
    43
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    Default Re: No "Add to Cart" button on certain browsers

    Quote Originally Posted by torvista View Post
    While you are waiting for people tell you which browser chokes on your page, fix the 79 validation errors, that doesn't help and may be the cause.
    The page also cannot find this:
    stylesheet_main.css
    Yes, I know will need to fix those errors. Hmm missing stylesheet_main.css. Will have a look. Thanks!

  8. #8
    Join Date
    Dec 2010
    Location
    Thailand
    Posts
    300
    Plugin Contributions
    2

    Default Re: No "Add to Cart" button on certain browsers

    The add to cart buttons are there, but display below the fold. That's maybe the reason why they're reported (by visitors too lazy to scroll down) as not being there?

 

 

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