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  1. #1
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    Default Extra Insurance on Priority Mail not charged after USPS Update

    Since the USPS update on May 31st, orders received are no longer being charged the extra insurance for priority mail shipments. For shipments valued over $50 (under $50 the insurance is free from the USPS), the module should automatically charge the extra insurance. For example, between $50 and $100, the added charge should be $2.75, in addition to the priority mail rate. In my shipping module, Priority Mail options are selected and under the Extra Services, the Yes box is checked.

    My Zen Cart is 1.5.4, PHP 5.5. Prior to the update, all was working fine.

    I contacted USPS and their reply was that all is working fine on their side.

    Thank you,
    Mark

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Extra Insurance on Priority Mail not charged after USPS Update

    In the USPS shipping module, down at the bottom, turn on the Debug to Log ...

    Try your quote again and then Zip the shipping logs in the /logs directory and attach it to your post ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
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    Default Re: Extra Insurance on Priority Mail not charged after USPS Update

    Thank you for your reply. There were two logs, both are attached. SHIP_usps_Debug_0603201563409_US_49740_1lb_4oz.zipSHIP_usps_Debug_0603201563423_US_49740_1lb_4oz.zip

    Mark

  4. #4
    Join Date
    Sep 2003
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    Ohio
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    Default Re: Extra Insurance on Priority Mail not charged after USPS Update

    You have Insurance checked ...

    There are 3 checkboxes for insurance:
    Insurance
    Priority Mail Express Insurance
    Priority Mail Insurance

    If you want Insurance for Priority Mail check the box for:
    Priority Mail Insurance

    If you want Insurance for Priority Mail Express check the box for:
    Priority Mail Express Insurance

    If you want Insurance for everything else check the box for:
    Insurance
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  5. #5
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    Default Re: Extra Insurance on Priority Mail not charged after USPS Update

    That was it, thank you so much for spotting that!

    Mark

  6. #6
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Extra Insurance on Priority Mail not charged after USPS Update

    Not a problem ... thanks for the update that having the correct Insurance marked got this working for you ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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