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  1. #1
    Join Date
    Jan 2006
    Location
    East Preston, West Sussex, United Kingdom
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    24
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    Default How to remove 'Isle Of Man' from Countries options?

    Hi,

    We have an issue that occurs when clients select 'Isle Of Man' from the countries list when creating an account. 'Isle Of Man' isn't a country in its own right and has exactly the same tax setup as the rest of the UK. When the client then tries to move through the checkout procedure, tax is not charged and there are no corresponding shipping arrangements.

    I have tried to 'delete' the country from admin > locations > countries, but I get "ERROR: Cannot delete selected country because it is connected to customer records."

    Is it as simple as finding these customers, changing their country to UK and then re-attempting delete country?

    Or is there more to it than that?

    Any advice would be greatly appreciated.

  2. #2
    Join Date
    Dec 2009
    Location
    Amersfoort, The Netherlands
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    2,846
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    25

    Default Re: How to remove 'Isle Of Man' from Countries options

    It might be easier to add Isle of man to the same tax zones, where the uk is defined

  3. #3
    Join Date
    Jan 2006
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    East Preston, West Sussex, United Kingdom
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    Default Re: How to remove 'Isle Of Man' from Countries options

    Hi,

    I did consider that, but I assume I would still need to re-configure all my advanced shipping configurations to suit also?

    Thanks for your advice :-)

  4. #4
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,495
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    88

    Default Re: How to remove 'Isle Of Man' from Countries options

    Since you're running Zen Cart v1.5.1, you could install the "Selectable Countries" plugin (https://www.zen-cart.com/downloads.php?do=file&id=1424). That will allow you to enable/disable countries without actually removing them from the database.

    The plugin's functionality is included in Zen Cart v1.5.2 and later.

  5. #5
    Join Date
    Jul 2012
    Posts
    16,734
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    17

    Default Re: How to remove 'Isle Of Man' from Countries options

    Quote Originally Posted by lat9 View Post
    Since you're running Zen Cart v1.5.1, you could install the "Selectable Countries" plugin (https://www.zen-cart.com/downloads.php?do=file&id=1424). That will allow you to enable/disable countries without actually removing them from the database.

    The plugin's functionality is included in Zen Cart v1.5.2 and later.
    I assume deselection would still be permissible even though the country had already been used in a user's account? (Part/direction of the issue attempting to be addressed.)
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  6. #6
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,495
    Plugin Contributions
    88

    Default Re: How to remove 'Isle Of Man' from Countries options

    Quote Originally Posted by mc12345678 View Post
    I assume deselection would still be permissible even though the country had already been used in a user's account? (Part/direction of the issue attempting to be addressed.)
    Yes, that's why I suggested the plugin.

  7. #7
    Join Date
    Jul 2012
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    Default Re: How to remove 'Isle Of Man' from Countries options

    Quote Originally Posted by lat9 View Post
    Yes, that's why I suggested the plugin.
    And why I made the comment. To strengthen the recommendation. I haven't had to use either the plugin nor the added functionality in the more recent ZC verson(s), though recall seeing the feature.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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