WorldPay Module version 3.0 - Support thread

[Nick1973]

Nick, right after lots of stress over the weekend and several hours today we have Worldpay working. I am not sure if I can submit anything updated yet as I didn't work on the troubleshooting. However, in short, the zenID was generating an & in the ID which would of course break it. Some code has been added to check this before passing it and ensure the chars do not encode into an &. So when the session was coming back the ID was different so got forwarded to the page you were seeing as a 302 as the session didn’t exist under that id. - That was received from the guy who helped me.

[niccol]

Nick

Pretty sure that zenid should be alphanumeric.

So, [a-zA-Z0-9]

or maybe actually [a-fA-F0-9] as it is based on an md5 hash.

You want to get your guy to have a look at sessions.php and see why the & was appearing in the zenid.

[Nick1973]

Nick

Pretty sure that zenid should be alphanumeric.

So, [a-zA-Z0-9]

or maybe actually [a-fA-F0-9] as it is based on an md5 hash.

You want to get your guy to have a look at sessions.php and see why the & was appearing in the zenid.

Yes I know, he has done that, and appreciate its a sticking plaster solution rather than an actual fix, but I think all we are worried about at the moment is that it is working. I have told the client to swap to sagepay though, my fear is that it will fall over at some point. Whether they do is another thing.

[bonheddwr]

I've just noticed a major issue with this plugin, has anyone else had the same issue? We don't often offer coupons, but have just offered a 20% discount for a week to previous customers on our site. People can choose to pay via Worldpay or Paypal.

There haven't been any issue for customers who have chosen to pay via Paypal, but for the customers choosing Worldpay, when they insert the Coupon Code, it is worked out how much they should pay on our site with 20% off, but when they leave our site and arrive on the Worldpay site ANOTHER 20% has been taken off!

Is this a bug, or just an issue with our site?

v1.5.5 // https://www.welsh-lovespoons.co.uk/

Thanks for any advice.

[SpaceMonkey]

I have not experienced this issue.

I offer discount codes often with zen v1.54 & v1.55 with WorldPay v3 & v4. I don't know where to suggest looking either.

Good luck 😉

[niccol]

What you will need to do is have a look at the data that is actually getting sent to Worldpay. Have you any debugging turned on?

[bonheddwr]

How do I turn debugging on? I'm afraid I'm a novice. If this doesn't happen for other people, it must be an issue with the way the plugin has been installed not the plugin itself? I attach an image of the 'WorldPay Payment Responses' page in the admin area...

[bonheddwr]

Should I set this to 'True' under Payment Modules > WorldPay Credit Card Payments v3.0?

[niccol]

Yes.

Then issue yourself a voucher. Use the voucher to buy a product. You should get an email from Worldpay about the payment.

I have sent you a PM.

Nick

[SpaceMonkey]

Yes. Then scroll down to Debugging List and add your email.