Contact Us not working, receiving alert messages even though all fields filled in

[mc12345678]

Just found where that extra "/" is coming from.... the htaccess file! ok, got that straightened out.

So what was the specific issue then? (Ie. to help others that might have the same issue/come across this thread.)

As for the mixed content, that *is* a separate issue and can/should be addressed... I think there is a FAQ about it and it provides guidance on how to find/identify/correct all of those issues or at least make a good start at it..

Congrats on fixing the // issue, does it resolve the original issue? On my test a moment ago the answer is no it did not. :/ I did receive a notice that submission of the form would send the information insecurely... So seems something is "off"...

[lruskauff]

Did we ever ask if you were getting any errors in your log files?

[blackeyed5]

Never mind, I see that it isn't. Can you turn the SSL off again if you are still there? I see that message that you spoke of.

L

Ha, yeah, don't worry....free shirt is still available.

Ok, I just set the enable to 'false' for https. So it's off now (i'm assuming... it doesn't go to http, it just puts the error message on the https).

[blackeyed5]

So what was the specific issue then? (Ie. to help others that might have the same issue/come across this thread.)

As for the mixed content, that *is* a separate issue and can/should be addressed... I think there is a FAQ about it and it provides guidance on how to find/identify/correct all of those issues or at least make a good start at it..

Congrats on fixing the // issue, does it resolve the original issue? On my test a moment ago the answer is no it did not. :/ I did receive a notice that submission of the form would send the information insecurely... So seems something is "off"...

Yeah, all the issues are still present. I only fixed the extra slash issue by deleting the extra slash from the htaccess file. Sorry for being misleading!

[blackeyed5]

Did we ever ask if you were getting any errors in your log files?

How would the errors appear? (I'm more of a graphic designer with HTML knowledge, so some stuff you have to walk me through. I apologize for that). Looking in the Logs folder, there are 3 files: index.php, index.html, .htaccess, and then there is the _notes folder with a dwsync.xml file in it.


Are these files normal to be in there, or do they appear there because there's an error or something with them?

[lruskauff]

Turn SSL back on please. I'm comparing it to my site (same template designer) and I think we need to figure out why those pages aren't secure. MC12345678, what do you think?

Also, on your double "//" , did you actually have a double "//" somewhere or was it a trailing "/"? Can you show us the line before and after?

[blackeyed5]

Turn SSL back on please. I'm comparing it to my site (same template designer) and I think we need to figure out why those pages aren't secure. MC12345678, what do you think?

Also, on your double "//" , did you actually have a double "//" somewhere or was it a trailing "/"? Can you show us the line before and after?

Ok, SSL back on.

no, it was just a trailing "/".

In the htaccess file, I noticed I had the / after the name, which I probably shouldn't have had.

So I had this:

RewriteEngine On
RewriteCond %{SERVER_PORT} !=443
RewriteCond %{HTTP_HOST} ^(www\.)?shop.atomicorchard\.com$ [NC]
RewriteRule ^ https://shop.atomicorchard.com/%{REQUEST_URI} [R,L]


And I deleted the / so I would have this:

RewriteEngine On
RewriteCond %{SERVER_PORT} !=443
RewriteCond %{HTTP_HOST} ^(www\.)?shop.atomicorchard\.com$ [NC]
RewriteRule ^ https://shop.atomicorchard.com%{REQUEST_URI} [R,L]



And that got rid of it.

[lruskauff]

It says it is still in maintenance.

never mind

[blackeyed5]

It says it is still in maintenance.

never mind

Hmm, it shouldn't... I'm not uploading or anything, and I never set it to maintenance. Maybe it just takes a couple minutes?

[lruskauff]

If I go to: https://www.atomicorchard.com/contact.html I get the message you are in maintenance mode, and this site is marked as SSL.

If I go to: https://shop.atomicorchard.com/ it crosses out the https (site not SSL).

Are these two linked? Did you turn the SSL on the wrong shop?