Thread: USPS Error

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  1. #1
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    red flag USPS Error

    Ok, this is my last option! I am using the latest USPS Shipping Module 2015-05-31 and everything was working fine until one day I saw a larger than usual amount of abandoned carts and UPS orders. A customer notified me that they could not use USPS. Here are the curl test:

    Connecting to USPS (port 80)...
    Error 28: connect() timed out!

    Connecting to USPS Test/Staging/Sandbox Server (port 80)...
    Error 28: connect() timed out!


    ** All other curl communications are functioning without issue**

    Also, I went directly to the USPS Web Tools site and tried their test xml api's I received errors as well. I've contacted my Host, no issues on that end since curl is enabled and working. I've contacted USPS Technical Support and they had no clue.... I've installed and reinstalled the USPS Module in Zen Cart. My USPS ID is working and confirmed for the PRODUCTION server (been working fine since 2008). Not sure what to do.. I'm losing big $$$

    Any help would be greatly appreciated!

  2. #2
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    Default Re: USPS Web Tools Error

    Seems to be a problem with some hosting providers the last day or so ...

    Make sure that you have the current May 31, 2015 USPS shipping module:
    https://www.zen-cart.com/downloads.php?do=file&id=1292

    Next, what version Zen Cart are you using?

    It sounds like there is a communications issue with your hosting provider and being able to send out/in on port 80, best to contact them ...

    You can also try this file and unzip it and add to your site in
    /extras

    then run it as:
    your_domain.com/extras/curltester.php
    Attached Files Attached Files
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
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    Default Re: USPS Web Tools Error

    Thanks for the reply! Yes, I have that curltester.php installed and that's how I got the error codes that I posted. I also am using the latest USPS Module. Port 80 is working fine for all of the other communication modules. So, I'm at the end of my rope!
    Quote Originally Posted by Ajeh View Post
    Seems to be a problem with some hosting providers the last day or so ...

    Make sure that you have the current May 31, 2015 USPS shipping module:
    https://www.zen-cart.com/downloads.php?do=file&id=1292

    Next, what version Zen Cart are you using?

    It sounds like there is a communications issue with your hosting provider and being able to send out/in on port 80, best to contact them ...

    You can also try this file and unzip it and add to your site in
    /extras

    then run it as:
    your_domain.com/extras/curltester.php

  4. #4
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    Default Re: USPS Web Tools Error

    Who is your hosting provider?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  5. #5
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    Default Re: USPS Web Tools Error

    I am also having an issue. We had no problem with this at all until a few days ago. Now, nothing that I can do is working with USPS.

    Worse, I just uploaded the curltest.php that I downloaded from this thread and it says that I am getting a Forbidden error.

    I have the latest version of usps.php and am on Zencart 1.5.1.

    I am seriously ready to start looking into other shopping cart solutions as this has completely taken our store down. I cannot move to step 2 of the shopping cart without allowing Free Shipping or Store Pick-Up - both of which are not acceptable.

    HELP!
    Last edited by CygnusFTK; 4 Sep 2015 at 02:13 AM.

  6. #6
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    Default Re: USPS Web Tools Error

    Make sure you are using the current USPS May 31, 2015 shipping module:
    https://www.zen-cart.com/downloads.php?do=file&id=1292

    What version of Zen Cart are you using?

    Who is your hosting provider?

    Have you shown your hosting provider the link to:
    your_domain_name.com/extras/curltester.php

    to see what the reason is for the connection issues?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
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    Default Re: USPS Web Tools Error

    Quote Originally Posted by Ajeh View Post
    Make sure you are using the current USPS May 31, 2015 shipping module:
    https://www.zen-cart.com/downloads.php?do=file&id=1292
    Installed that and verified that it is correct in the back-end.

    What version of Zen Cart are you using?
    1.5.1

    Who is your hosting provider?

    Have you shown your hosting provider the link to:
    your_domain_name.com/extras/curltester.php

    to see what the reason is for the connection issues?
    Powweb. I have not shown them anything as of yet.

  8. #8
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    Default Re: USPS Web Tools Error

    Try loading this curltester file to your site, after you unzip it, and see if you still have connection issues and if so, post your results ...
    Attached Files Attached Files
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  9. #9
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    Default Re: USPS Web Tools Error

    Quote Originally Posted by Ajeh View Post
    Try loading this curltester file to your site, after you unzip it, and see if you still have connection issues and if so, post your results ...
    Is this a different one? It appears to be the same one. I have done this and cannot connect. 403 Forbidden.

  10. #10
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    Default Re: USPS Web Tools Error

    You unzipped the file and loaded the curltester.php into your directory:
    your_domain_name.com/extras/curltester.php

    correct?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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