The zen_mail function's standard processing (except for contact_us and order-confirmation emails) has the reply-to field set to the store's email address. You can override that behavior in the zen_mail call, though:
Code:
zen_mail ( '', $ToEmail, $subject , $tempTemplate, STORE_NAME, EMAIL_FROM, $aaatex_html_msg,'renewals', '', "AaaTeX Customer Service", "[email protected]");
While Zen Cart doesn't support bcc: mails out-of-the-box, you could write an observer-class script to receive notifications on NOTIFY_EMAIL_READY_TO_SEND (as its name implies, the email's just ready to send). You receive a copy of the phpMailer object ($mail) as the second notification parameter, allowing you to add the BCC addresses via the phpMailer's AddBCC function.
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