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  1. #1
    Join Date
    Aug 2009
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    Default Discount Coupon Configuration Errors

    It's probably a short circuit between my ears but I don't ever remember having so much trouble with discount coupons.

    Coupon Admin: Insert:
    Coupon name
    Description
    Amount $2.20
    Coupon Minimum Order $100.00
    Coupon code INTL100
    Start today
    Stop next year
    Coupon zone restriction International

    Restrictions
    Category ALLOW ALL
    Product restrictions untouched

    Enter code during checkout
    YELLOW message
    You must spend at least $100(USD) to redeem this coupon

    Order subtotal $373.82
    Qty discount $14.20
    USPS First Class Package International 23.40
    Total 383.02

    Same error if I edit the quantities so that the QTY discount disappears.

    Edit coupon
    Change Coupon Minimum Order to $0.0
    Error changes from Yellow to RED
    This coupon code is not valid for any product currently in your cart. intl100

    Ideas ??
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  2. #2
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    Default Re: Discount Coupon Configuration Errors

    How did you set up the zones " international". Which country was your test user in?

    For category and product restrictions did you edit the? Mine both say " top " and "allow".
    Last edited by lruskauff; 17 Sep 2015 at 05:53 AM.

  3. #3
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    Default Re: Discount Coupon Configuration Errors

    Quote Originally Posted by lruskauff View Post
    How did you set up the zones " international". Which country was your test user in?
    It's been 6 years and several version updates since setup. Test account is setup for UK

    For category and product restrictions did you edit the? Mine both say " top " and "allow".[/QUOTE]

    First pass, nothing edited for restrictions since there are no restrictions to category or product. I manually entered category top/allow.

    Try it again when you get a chance. I bet the error changes from yellow to red. Just added category top/allow so that instead of NONE restrictions, there are top/allow restrictions.
    There is no obvious way to top/allow for products. Buttons do not appear until you select specific products.
    Last edited by RixStix; 17 Sep 2015 at 02:46 PM.
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Discount Coupon Configuration Errors

    Unless you have restrictions, in the restrictions delete the Categories Top Allow ... do this correct the problem?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  5. #5
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    Default Re: Discount Coupon Configuration Errors

    Quote Originally Posted by Ajeh View Post
    Unless you have restrictions, in the restrictions delete the Categories Top Allow ... do this correct the problem?

    No. Yellow The coupon code you entered is not valid for the address you have selected.

    IIRC, coupon codes are not case sensitive but tried both ways.

    Just remembered, last weekend when I was having PP problems due to fractions, I saw that PP appeared to be trying to calculate taxes on International and Federal zones. Thinking that might be an issue since the only taxable zone I have is State, I removed the International and USA zones and recreated them afterwards.

    Possible brainfart? when I did that? I dunno. I do not remember having to manually select countries for the International zone, do I?
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  6. #6
    Join Date
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    Default Re: Discount Coupon Configuration Errors

    If you want to use a Zone you have to setup the Zone Definitions that are valid for it ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  7. #7
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    Default Re: Discount Coupon Configuration Errors

    I wanted to say that I was verifying areas that I had to guess at, I wanted to replicate on my store. With what you said, mine works. But I didn't edit the restrictions at all. I would check that area again first.

  8. #8
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    Default Re: Discount Coupon Configuration Errors

    Me again. I just logged onto your site w and got "coupon not valid for the address you have selected" . I tried Australia.

 

 

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