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  1. #1
    Join Date
    Apr 2013
    Location
    Florida
    Posts
    57
    Plugin Contributions
    0

    red flag Cannot access admin after resetting password

    Greetings!
    I followed instructions to the letter about how to reset the passwords, and when I tried to access the admin panel I get this:

    0 DB_ERROR_NOT_CONNECTED
    in:
    [select * from zen_project_version WHERE project_version_key = 'Zen-Cart Database' ]
    If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

    In trying to work with it I ran the SQL command a second time and the site stopped working altogether. I went in and fixed the configure.php files (both of them) and the site is working again but I still cannot connect to the admin.

    This happened after trying the fix on the ZC website!

    Please help, I have a lot of work to do today and I'm stuck until this is fixed...

  2. #2
    Join Date
    Jul 2012
    Posts
    16,734
    Plugin Contributions
    17

    Default Re: Cannot access admin after resetting password

    Well... Assuming the information in the title of this thread is correct: 1.3.9.d, it may be that the php version has been upgraded beyond the ability of ZC to connect to the database... 1.3.9.d is a bit old which there is no problem with that provided the underlying software (PHP) and it are compatible...

    What that might mean is that you may need to upgrade (rebuild): http://www.zen-cart.com/entry.php?3-...d-of-upgrading
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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