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  1. #1
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    Default Responsive Sheffield Blue v.2.0 Pricing not showing

    Hello:

    I am having a problem with the pricing not showing up at all. It is showing in admin but not in the cart itself. If there is something missing and someone knows where it might be, please give me the exact path as I am still not that good at this. Here is a screenshot:

    Name:  No_Pricing.jpg
Views: 221
Size:  60.7 KB

    Thanks much,

    Silver

  2. #2
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    Default Re: Responsive Sheffield Blue v.2.0 Pricing not showing

    Quote Originally Posted by SilverHD View Post
    Hello:

    I am having a problem with the pricing not showing up at all. It is showing in admin but not in the cart itself. If there is something missing and someone knows where it might be, please give me the exact path as I am still not that good at this. Here is a screenshot:

    Name:  No_Pricing.jpg
Views: 221
Size:  60.7 KB

    Thanks much,

    Silver
    If you post a link to the page with the problem I can take a look.

    Thanks,

    Anne

  3. #3
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    Default Re: Responsive Sheffield Blue v.2.0 Pricing not showing

    Anne,

    The site isn't up and running yet but here you are: http://mygiftfair.com/index.php?main...products_id=12

    Thanks for your help.

    Silver

  4. #4
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    Default Re: Responsive Sheffield Blue v.2.0 Pricing not showing

    Anne:

    The other problem that I forgot to mention is that the shipping isn't showing either and I have no idea why.

    Silver

  5. #5
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    Default Re: Responsive Sheffield Blue v.2.0 Pricing not showing

    Quote Originally Posted by SilverHD View Post
    Anne,

    The site isn't up and running yet but here you are: http://mygiftfair.com/index.php?main...products_id=12

    Thanks for your help.

    Silver
    These are not template related problems. The price is not showing in a view source, it is just blank. Do you have any error logs? Has this cart been upgraded?

    Thanks,

    Anne

  6. #6
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    Default Re: Responsive Sheffield Blue v.2.0 Pricing not showing

    Anne:

    I've never learned how to even get to the error logs. This version, v.154 was a fresh download. There was no upgrade. I really don't know what to do at this point?

    Silver

  7. #7
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    Default Re: Responsive Sheffield Blue v.2.0 Pricing not showing

    Look for a folder off your main store directory called logs. See if there are any postings in there.

  8. #8
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    Default Re: Responsive Sheffield Blue v.2.0 Pricing not showing

    Quote Originally Posted by SilverHD View Post
    Anne:

    I've never learned how to even get to the error logs. This version, v.154 was a fresh download. There was no upgrade. I really don't know what to do at this point?

    Silver
    Just look at your /logs folder for errors.

    What plugins do you have installed?

    What is the "store staus" set to?

    Thanks,

    Anne

  9. #9
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    Default Re: Responsive Sheffield Blue v.2.0 Pricing not showing

    Anne:

    I usually have it down for maintenance until I have this straightened out. Now it is set on "false" so the problem can be remedied.

    Plugins: EP without attributes (not used)
    Database Backup MYSQL

    I just installed MSRP thinking that may remedy the problem. As I said, the admin looks fine. Even the "free shipping" is checked but doesn't show in the store. I will try to check the "logs" now but I really don't know much about that.

    Thanks,

    Silver

  10. #10
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    Default Re: Responsive Sheffield Blue v.2.0 Pricing not showing

    Anne:

    The only log that it is showing is when I did a back-up just the other day. There is a history from June, July, and August when I changed the domain name to MyGiftHeaven.com from MyGiftSite.com, but I was not using this template until I changed the domain name to MyGiftFair, which was just recently.

    Don't know what to do?

    Silver

 

 
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