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  1. #11
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    Default Re: shipping problem concerning shipping bij weight unit

    Quote Originally Posted by Ajeh View Post
    Did you try to create a NEW customer account?
    Did it work? No it didn't, i created an testaccount for you and send you by privat message the login !
    or didn't you recieve it ?

    Did you find out what debug logs are in the /logs directory on your server and what the content is?

    Did you try to change to the Classic Template to see if anything changes on either creating a NEW customer account or on the shipping?
    i am going to look into that !

  2. #12
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    Default Re: shipping problem concerning shipping bij weight unit

    Quote Originally Posted by Ajeh View Post
    Did you try to create a NEW customer account?
    Did it work?

    Did you find out what debug logs are in the /logs directory on your server and what the content is?

    Did you try to change to the Classic Template to see if anything changes on either creating a NEW customer account or on the shipping?
    I have looked into the logs and there was logged that create-account.php has a missing semicolon so i compared
    the file with an original file and found the fault!

    So you can create an account now !

  3. #13
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    Default Re: shipping problem concerning shipping bij weight unit

    another logfile shows a fault, but the actual fault must be in another file
    then the ones mentioned .

  4. #14
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    Sep 2003
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    Ohio
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    Default Re: shipping problem concerning shipping bij weight unit

    You should never have any debug log files ...

    If you post the contents of the debug log file we can try to help you sort it out ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

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  5. #15
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    Default Re: shipping problem concerning shipping bij weight unit

    Quote Originally Posted by Ajeh View Post
    You should never have any debug log files ...

    If you post the contents of the debug log file we can try to help you sort it out ...
    Hello Ajeh, this is one of them , see below :
    [08-Nov-2015 19:42:20 UTC] PHP Warning: Division by zero in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/shipping.php on line 110
    [08-Nov-2015 19:42:20 UTC] PHP Warning: Division by zero in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/shipping.php on line 112
    [08-Nov-2015 19:42:21 UTC] PHP Notice: Undefined variable: css_button_js in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 317
    [08-Nov-2015 19:42:21 UTC] PHP Notice: Use of undefined constant CSS_BUTTON_POPUPS_IS_ARRAY - assumed 'CSS_BUTTON_POPUPS_IS_ARRAY' in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 319
    [08-Nov-2015 19:42:21 UTC] PHP Notice: Undefined variable: css_button_js in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 317
    [08-Nov-2015 19:42:21 UTC] PHP Notice: Use of undefined constant CSS_BUTTON_POPUPS_IS_ARRAY - assumed 'CSS_BUTTON_POPUPS_IS_ARRAY' in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 319
    [08-Nov-2015 19:42:21 UTC] PHP Notice: Undefined variable: css_button_js in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 317
    [08-Nov-2015 19:42:21 UTC] PHP Notice: Use of undefined constant CSS_BUTTON_POPUPS_IS_ARRAY - assumed 'CSS_BUTTON_POPUPS_IS_ARRAY' in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 319
    [08-Nov-2015 19:42:21 UTC] PHP Notice: Undefined variable: css_button_js in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 317
    [08-Nov-2015 19:42:21 UTC] PHP Notice: Use of undefined constant CSS_BUTTON_POPUPS_IS_ARRAY - assumed 'CSS_BUTTON_POPUPS_IS_ARRAY' in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/functions/html_output.php on line 319
    [08-Nov-2015 19:42:22 UTC] PHP Notice: Use of undefined constant MODULE_ORDER_TOTAL_GV_STATUS - assumed 'MODULE_ORDER_TOTAL_GV_STATUS' in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/modules/sideboxes/information.php on line 39

  6. #16
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    Default Re: shipping problem concerning shipping bij weight unit

    Ajeh, i have got this message after posting one of the logs

    Thank you for posting! Your post will not be visible until a moderator has approved it for posting.

  7. #17
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    Default Re: shipping problem concerning shipping bij weight unit

    Ajeh,

    At this moment ther's only 1 logfile with this text,

    [10-Nov-2015 19:20:57 UTC] PHP Warning:

    Division by zero in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/shipping.php on line 110


    [10-Nov-2015 19:20:57 UTC] PHP Warning:

    Division by zero in /customers/8/6/b/itparts.biz/httpd.www/zentest/includes/classes/shipping.php on line 112

  8. #18
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: shipping problem concerning shipping bij weight unit

    Go to your Admin to Configuration ... Shipping/Packaging ... what are all the settings there?

    Screen Shots without your Admin URL showing are helpful ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

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  9. #19
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    Default Re: shipping problem concerning shipping bij weight unit

    Hello Ajeh, see screen shot

    Name:  shipping-packaging.jpg
Views: 36
Size:  23.9 KB

  10. #20
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: shipping problem concerning shipping bij weight unit

    A number of things are incorrect ...

    Maximum Weight is used for Maximum box size ... using 0 is most likely division by 0 error ...

    Tare Weights should be written as: 0:0 ... when you do not want to add extra weight per box

    The rest of the settings should be alright ...

    Try correcting those settings ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 
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