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  1. #1
    Join Date
    Jan 2015
    Location
    Michigan
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    Default Database not supported.

    Attempting fresh install.
    I've had a dormant website and finally have time to give it 100% so I decided to upload a new install to kick it off.
    After uploading the newest version, I proceed to run the installer.
    My error message is regarding the database:
    "The database type you have selected does not appear to be supported by the PHP version you have installed. You may need to check with your hosting provider to check that the database type you have selected is supported. If this is your own server, then please ensure that support for the database type has been compiled into PHP, and that the necessary extensions/modules/dll files are being loaded (esp check php.ini for extension=mysql.so, etc)."
    I call GoDaddy only to be told that since I have my own server, I am on my own with this issue.
    Honestly, I don't know how to fix this on my own.
    Can anyone offer direction?
    Thanks so much!

  2. #2
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,151
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    11

    Default Re: Database not supported.

    The newer upgrades to php on servers do not automatically turn on mysql support. Make sure it's on in your php.ini. Looks like (once again) GoneDaddy is cheap till you need it.

  3. #3
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
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    9

    Default Re: Database not supported.

    If your server has cpanel/whm installed as your manager
    Load whm > easy apache > and go through compiling it with the features that you need
    Zen-Venom Get Bitten

  4. #4
    Join Date
    Jan 2015
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    Michigan
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    Default Re: Database not supported.

    Thank you for your response. I took your advice, but honestly do not know what features I need. The installer stops me by stating the MySQL support is OFF. Might you know where to turn this feature on?

  5. #5
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Database not supported.

    I a supposing that you have shell access to this server

    If so run this from the cmd line
    Code:
    rpm -qa | grep -i sql
    This should return any sql installed

    Maybe you do not have mysql installed???
    Zen-Venom Get Bitten

  6. #6
    Join Date
    Jan 2015
    Location
    Michigan
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    Default Re: Database not supported.

    I cannot get ZC version 1.5.4 to install. In fact, I can't get any version after 1.5.1 to install without a MySql error.
    Is there a setting i need to adjust? I was pulled away from this project a few months ago but I need to focus on getting my website up with the latest version of ZC. I run a WHM @ godaddy and only know the basic (and I mean very little).
    Can someone help me figure this out?
    PHP version 5.5
    MySql 5.6.28
    Thank you

  7. #7
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
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    Default Re: Database not supported.

    You need mysqli for the later versions
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  8. #8
    Join Date
    Jan 2015
    Location
    Michigan
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    Default Re: Database not supported.

    Thank you, that worked :)

 

 

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