Urgent Problem with my store :(

**joannem** · 16 Nov 2015, 05:13 PM

This is what I see in the header of my site viewing page source I don't see that line you showed me:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" lang="en">
<head>
<title>Joanne's Digital Designs, Paint Shop Pro Scripts, Scrapbooking Scripts, Card Making Scripts, Bag Topper Scripts, Photoshop Scrapbooking Templates, Photoshop Card Making Templates, Photoshop Bag Topper Templates, Scrapbooking Graphics Images, Card Making Graphics Images, Bag Topper Graphics Images, Digital Graphics Images, Digital Design Graphics Images, Graphics, Images, Tagging Images Graphics</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<meta name="keywords" content="paint shop pro scripts, scrapbooking scripts, card making scripts, bag topper scripts, photoshop scrapbooking templates, photoshop card making templates, photoshop bag topper templates, scrapbooking graphics images, card making graphics images, bag topper graphics images, digital graphics images, digital design graphics images, graphics, images, tagging images graphics" />
<meta name="description" content="Paint Shop Pro Scripts, Scrapbooking Scripts, Card Making Scripts, Bag Topper Scripts, Photoshop Scrapbooking Templates, Photoshop Card Making Templates, Photoshop Bag Topper Templates, Scrapbooking Graphics Images, Card Making Graphics Images, Bag Topper Graphics Images, Digital Graphics Images, Digital Design Graphics Images, Graphics, Images, Tagging Images Graphics" />
<meta http-equiv="imagetoolbar" content="no" />
<meta name="author" content="The Zen Cart™ Team and others" />
<meta name="generator" content="shopping cart program by Zen Cart™, http://www.zen-cart.com eCommerce" />
<link rel="icon" href="http://www.joannes-digital-designs.com/favicon.ico" type="image/x-icon" />
<link rel="shortcut icon" href="http://www.joannes-digital-designs.com/favicon.ico" " type="image/x-icon" />
<meta name="verify-v1" content="AvA6IY+i9hGpbIUAMF8oOGPiNzQmCG0iAFRwj3GoDxg=" />

<base href="http://www.joannes-digital-designs.com/" />

<link rel="stylesheet" type="text/css" href="includes/templates/classic/css/style_imagehover.css" />
<link rel="stylesheet" type="text/css" href="includes/templates/classic/css/style_wishlist_classic.css" />
<link rel="stylesheet" type="text/css" href="includes/templates/classic/css/stylesheet.css" />
<link rel="stylesheet" type="text/css" href="includes/templates/classic/css/stylesheet_css_buttons.css" />
<link rel="stylesheet" type="text/css" media="print" href="includes/templates/classic/css/print_stylesheet.css" />
<link rel="stylesheet" type="text/css" media="handheld" href="includes/templates/classic/css/handheld_stylesheet.css" />
<script type="text/javascript" src="includes/templates/template_default/jscript/jscript_imagehover.js"></script>
<script src="http://cdn.wibiya.com/Toolbars/dir_0549/Toolbar_549414/Loader_549414.js" type="text/javascript"></script>
<script type="text/javascript" src="includes/js/jscroller2-1.5.js"></script>
<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.classify.org/safesurf/" L gen true for "http://www.joannes-digital-designs.com/" r (SS~~000 1))'>

**barco57** · 16 Nov 2015, 05:19 PM

The code in red

Code:

<link rel="stylesheet" type="text/css" href="includes/templates/classic/css/style_imagehover.css" />
<link rel="stylesheet" type="text/css" href="includes/templates/classic/css/style_wishlist_classic.css" />
<link rel="stylesheet" type="text/css" href="includes/templates/classic/css/stylesheet.css" />
<link rel="stylesheet" type="text/css" href="includes/templates/classic/css/stylesheet_css_buttons.css" />
<link rel="stylesheet" type="text/css" media="print" href="includes/templates/classic/css/print_stylesheet.css" />
<link rel="stylesheet" type="text/css" media="handheld" href="includes/templates/classic/css/handheld_stylesheet.css" />
<script type="text/javascript" src="includes/templates/template_default/jscript/jscript_imagehover.js"></script>
<script src="http://cdn.wibiya.com/Toolbars/dir_0549/Toolbar_549414/Loader_549414.js" type="text/javascript"></script>
<script type="text/javascript" src="includes/js/jscroller2-1.5.js"></script>
<meta http-equiv="PICS-Label" content='(PICS-1.1 "http://www.classify.org/safesurf/" L gen true for "http://www.joannes-digital-designs.com/" r (SS~~000 1))'>

**joannem** · 16 Nov 2015, 05:49 PM

omg! I found it - it was in the javascript directory in templates and it's working right now!!! Thank you so much for helping me, and for your patience!!!

**frank18** · 17 Nov 2015, 12:32 AM

Good to hear this is now working for you.

Still and all, make it your highest priority to upgrade to the latest ZC version as soon as possible.

**joannem** · 17 Nov 2015, 12:36 AM

Originally Posted by frank18

Good to hear this is now working for you.

Still and all, make it your highest priority to upgrade to the latest ZC version as soon as possible.

After the last time I tried I'm just too scared. It works for me now, and I don't want to screw with it.

**RodG** · 17 Nov 2015, 01:03 AM

Originally Posted by joannem

After the last time I tried I'm just too scared. It works for me now, and I don't want to screw with it.

We can appreciate your reluctance, but please try to look at the bigger picture. If you *don't* upgrade you are always going to be subject to problems such as the one you have just experienced. (and often even worse problems).

What is going to be easier, dealing with the issues as and when they are forced upon you, or being proactive and taking care of things in a more leisurely manner at a time of your choosing.

You can guarantee that the forced changes will never occur at a convenient time.

You aren't preventing problems by not upgrading, you are simply delaying the inevitable.

Upgrades can/should be performed in a test area separate from the live site which in essence means there is nothing for you to fear. You could have plenty of time to solve any issues. The live site will be fully functional all the way.

Cheers
RodG