Can't Get Tare to Calculate

[Phil Soth]

I would like to have Package Tare: Small to Medium: Added Percentage:Weight to calculate. Is there some switch or piece of code that prevents it from calculating? I am on ZC 1.5.4 and Tare won't work in neither my custom storefront nor Classic.

I have run offline Excel simulations using product weight and preferred percentage:weight settings, and the results would be perfect if I could only get Zen Cart to calculate Tare.

Please advise.

[lruskauff]

What are you entering as percentage:weight to calculate?

[Phil Soth]

I have used a variety of settings: 80:0, 10:0, 10:1, 0:2, 80:5, 0:10 etc. etc.

[lruskauff]

I have used a variety of settings: 80:0, 10:0, 10:1, 0:2, 80:5, 0:10 etc. etc.

When you do it, what are you seeing? For example, if I add 2 lbs, so I use 0:2, when I go to shopping cart, I see unadjusted weight at the top, but if I use shipping estimator, it shows adjusted weight.

[Phil Soth]

Well, something very interesting happened. I put in 1 pound for product weight itself, then entered 0:10 for percentage:weight. On the Shopping Cart, the weight showed 1 pound. On the Shipping Estimator, the weight showed 1 pound. However, the available postage rates were such that I was shipping an 11-pound package. When I changed the percentage:weight to 0:1, the postage rates dropped like a stone. Does this mean that the Tare calculator is working, but you never see the results - anywhere?

[lruskauff]

It does look like they are working but you should see the change. What shipping modules are u using? I tested it w USPS

[Phil Soth]

That's what I'm using. Does the total weight (product plus tare) appear elsewhere?

[lruskauff]

If you want, go to thestitchsanctuary.com to see

I'll leave it w a 1 lb addition for now. It's my live site so I'll have to change back.

It shows up in 2 places that I can see, once on shipping estimator and once on the 2nd checkout page.

I'll have to think about it for a bit but initial logic would think that they all should change or customer would wonder why the differences.

Linda

[Phil Soth]

Linda,

Thank you for the test. I do not get the total weight at the bottom of the Shipping Estimator, and Step 2 of Checkout seems to lose the weight. I noticed the bottom of your Shipping Estimator shows the total weight under Zone Rates; my Estimator does not display that message. Is there a clue here?

Go ahead and change your live site. Thanks!

[lruskauff]

It was on page 1, not 2 that I see the total, sorry. And w the zone chart. So maybe the USPS fails to display the change. Yes, you are correct. If I turn off zone rates, I don't see the correct weight even though it is being used.

So we just need to find the code in zone rates that displays total and make USPS match. But at least you know it is working. And you can turn on zone rates for testing.

I'm heading to bed but will try to find the code corrections this weekend.

Lruskauff