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  1. #11
    Join Date
    Mar 2013
    Location
    Sydney, Australia
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    140
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    Default Re: Customer profile not updating in admin when edited

    Quote Originally Posted by lruskauff View Post
    It is very are to track a problem when you add an additional module which might further compound the problem. I would suggest
    1. Remove the last plugin code
    2. Switch to basic template.
    3. Test program, see if any new logs are create. This will tell you whether or not it is related to the template that'd you installed. If you get a new log, post contents. Don't recommend adding any new plugins until u fix this problem.

    Also, do you only have 1.54 installed w a template? Anything other plugins?
    Hi there, I uninstalled the add customers from admin mod and switched to classic template and the problem is still there.
    The only other plugins I am using are Auspost and easypopulate4. There are no errors files in my logs .

  2. #12
    Join Date
    Sep 2008
    Location
    WA
    Posts
    555
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    Default Re: Customer profile not updating in admin when edited

    Try to edit a customer, then use myphpadmin to see if the change took effect.

  3. #13
    Join Date
    Mar 2013
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    Default Re: Customer profile not updating in admin when edited

    Quote Originally Posted by lruskauff View Post
    Try to edit a customer, then use myphpadmin to see if the change took effect.
    Hello,

    If I edit the fields other than the birthdate it changes/updates and reflects in phpmyadmin. I noticed the DOB field in phpmyadmin shows as 0000-00-00 00:00:00
    I have changed the DOB format from mm/dd/yyyy to dd/mm/yyyy I'm beginning to wonder if it's that making this bug out.
    I did a clean install of 1.54 on my localhost and it's working fine.

  4. #14
    Join Date
    Sep 2008
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    WA
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    Default Re: Customer profile not updating in admin when edited

    So it is all fine now? Or all is fine except the date? I would think that changing it would defn effect the code.

  5. #15
    Join Date
    Sep 2008
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    WA
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    Default Re: Customer profile not updating in admin when edited

    Ahh, you are still posting in the other thread too. Let just say this one is closed and post only in the other one.

  6. #16
    Join Date
    Mar 2013
    Location
    Sydney, Australia
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    Default Re: Customer profile not updating in admin when edited

    Quote Originally Posted by lruskauff View Post
    Ahh, you are still posting in the other thread too. Let just say this one is closed and post only in the other one.
    No I am only posting in this thread as it doesn't seem to be related to the add customer via admin mod.

  7. #17
    Join Date
    Mar 2013
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    Sydney, Australia
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    140
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    Default Re: Customer profile not updating in admin when edited

    Quote Originally Posted by lruskauff View Post
    So it is all fine now? Or all is fine except the date? I would think that changing it would defn effect the code.
    Tonight I'll go and switch all the pages that I edited back to the originals then try and make them d/m/y again.
    I'll let you know the outcome.

  8. #18
    Join Date
    Mar 2013
    Location
    Sydney, Australia
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    Default Re: Customer profile not updating in admin when edited

    Quote Originally Posted by lruskauff View Post
    So it is all fine now? Or all is fine except the date? I would think that changing it would defn effect the code.
    All ok except the date part.

  9. #19
    Join Date
    Mar 2013
    Location
    Sydney, Australia
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    Default Re: Customer profile not updating in admin when edited

    I have corrected the problem. I uploaded two original english.php files to admin/includes/languages and includes/languages and redid the date thing. I'm not sure what it was but it's working now so maybe I had a typo or something.
    Thanks lruskauff for walking me through the troubleshooting and helping me to isolate the problem area.

  10. #20
    Join Date
    Sep 2008
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    WA
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    Default Re: Customer profile not updating in admin when edited

    Glad that you found it.

 

 
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