Email from (phpmail) marked as spam

[Woodymon]

Note: On creating this post in the Zen Cart forum, clicking Preview completely erased the post so I had to start again. Argh.

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Recently "order confirmation email" sent from Zen Cart began getting marked as spam. In the email headers I note two new spam score entries.

XPRIO ("Has X-Priority header")
KAM_ASCII_DIVIDERS ("Spam that uses ascii formatting tricks")

I assume I can edit phpmail library code so the XPRIO header is not added to email sent from Zen Cart. And that I can alter the formatting of email sent from Zen Cart to avoid the KAM_ASCII_DIVIDERS score.

I was not aware of this issue until after upgrading to ZC 1.54

Any recommends?

Note the store is configured to sent only TEXT formatted email.

Thanks.

[frank18]

.....

Recently "order confirmation email" sent from Zen Cart began getting marked as spam. In the email headers I note two new spam score entries....

Two questions:

How did you find out that your order confirmation emails are marked as spam - from clients or from a copy which you receive?

Is your site on a shared server?

[Woodymon]

Two questions:

How did you find out that your order confirmation emails are marked as spam - from clients or from a copy which you receive?

Is your site on a shared server?

Thanks. The two score entries show up in order confirmation email spam score headers in email messages Zen Cart sends to both the customer and in the copy sent to the store.

I want to be able to edit the stores outgoing emails to prevent the inclusion of those two email (meta) headers. I suspect in a phpmailer class file built into Zen Cart generates the X-Priority entry (which is completely unnecessary). This is the primary issue I wish to resolve.

As to the secondary issue, possibly some CSS responsible for the layout of the outgoing email messages, generates the KAM_ASCII_DIVIDERS score

I was hoping someone here may have observed/dealt with the same issues. I may have to contact the phpmailer developer to figure this out.

[Woodymon]

Also, looking at file modify dates for the ZC 1.54 files in the online shop, I notice /includes/classes/class.phpmailer.php has a recent date of Aug 31, 2015. Whereas most the other files show Dec 24, 2014.

I don't recall modifying that file. I try to be diligent in documenting the patches I install. Was a patch for that file released by the ZC developers, that may have updated that file, and I forgot to document the patch install?

Comments in the file header show PHPMailer Version: 5.2.6

I'll do a compare with the core 1.54 version to see what's diff.

[Woodymon]

Below is relevant code from phpmailer 5.2.6 in ZenCart 1.54 class.phpmailer.php

Any recommends on the best way to keep X-Priority from being included in the sent email header?

ln 54

public $Priority          = 3;

ln 1438-1446

    $result .= $this->HeaderLine('X-Priority', $this->Priority);
    if ($this->XMailer == '') {
        $result .= $this->HeaderLine('X-Mailer', 'PHPMailer '.$this->Version.' (https://github.com/PHPMailer/PHPMailer/)');
    } else {
      $myXmailer = trim($this->XMailer);
      if ($myXmailer) {
        $result .= $this->HeaderLine('X-Mailer', $myXmailer);
      }
    }

[lhungil]

You may wish to upgrade to a newer version of PHPMailer. As of Jun 29, 2015, releases of PHPMailer no longer set the "X-Priority" header by default. This change appears to have been made to appease a rule sometimes enabled in SpamAssasin.

If you wish to manually patch PHPMailer instead of upgrading to a newer version, take a peek at the committed patch to PHPMailer.

[Woodymon]

You may wish to upgrade to a newer version of PHPMailer. As of Jun 29, 2015, releases of PHPMailer no longer set the "X-Priority" header by default. This change appears to have been made to appease a rule sometimes enabled in SpamAssasin.

Right on, lhungil. As always you are the man ;-)

I searched through the github issues but didn't find anything that applied. Thanks for the recommends.

So to upgrade the phpmailer in Zen Cart 1.54, do I just copy the latest version 5.2.14 class.phpmailer.php (from github) to /includes/classes/class.phpmailer.php ?

Do I need to copy any other phpmailer github files over? (e.g. class.smtp.php) or make other changes to Zen Cart?

Thanks.

[Woodymon]

FYI, I just copied the updated class.phpmailer.php file over to /includes/classes/ and ran a few tests on the shop and the issue appears resolved. Thanks again.

[DrByte]

FYI, ZC v1.5.5 will contain the phpMailer 5.2.14 code