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  1. #1
    Join Date
    Jan 2016
    Location
    Alabama
    Posts
    1
    Plugin Contributions
    0

    Default Password Reset Feature is Not Sending the New Password to the Correct E-mail Address

    Hello, thanks for the add. I have not accessed our admin site in about 3 months and I can no longer login. I know my password isn't expired, but the current password is not working. I have been logging in just fine with the same password. When I request a new password using the 'forgot password' button, I enter the e-mail address I have registered, but I never receive an e-mail confirmation. After talking to GoDaddy, they said the e-mail address listed in the ZenCart source code is missing a digit. How can I change the e-mail address in the source code to reflect the correct e-mail address? Any other suggestions?? NOTE: I'm not 100% sure on the software version.

    Matt Smith

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
    Plugin Contributions
    9

    Default Re: Password Reset Feature is Not Sending the New Password to the Correct E-mail Addr

    Use phpmyadmin -
    Backup first
    then you can view version in the table
    project_version
    and
    project_version_history

    With this information select the correct sql to use from
    https://www.zen-cart.com/search.php?searchid=3928042

    Follow instructions after that
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Jul 2012
    Posts
    16,740
    Plugin Contributions
    17

    Default Re: Password Reset Feature is Not Sending the New Password to the Correct E-mail Addr

    Quote Originally Posted by kobra View Post
    Use phpmyadmin -
    Backup first
    then you can view version in the table
    project_version
    and
    project_version_history

    With this information select the correct sql to use from
    https://www.zen-cart.com/search.php?searchid=3928042

    Follow instructions after that
    Also, considering you haven't done an upgrade in the interim, could look in includes/version.php about midway down the file. Just kind of depends on to what you have access at the moment/which is easier...

    One thing for sure, if in the last couple of weeks you haven't done an upgrade, more than likely the version identified in this post is inaccurate as 1.5.5 hasn't been released yet as a full version and is being modified nearly daily.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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