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  1. #1
    Join Date
    Jan 2011
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    Default ZC admin login page is blank

    Hi I hope I'm posting this in the correct area. Recently I installed the "ZC EmailAddressExporter" after the install I can no longer login to my admin page. When I attempt to get to the login prompt the page is blank/white. I can still process sales from start to finish, but I can't get into the ZC admin for anything. Help.....???? I'm running zc 1.39. On Godaddy (and please don't start about go daddy as this was all working fine until I tried to install the new module above.

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: ZC admin login page is blank

    Zen-Venom Get Bitten

  3. #3
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    Default Re: ZC admin login page is blank

    Ok the debug file says

    "[30-Sep-2014 19:49:47 UTC] PHP Fatal error: require(): Cannot redeclare class base in /home/trinityherbals/public_html/zencart/includes/functions/sessions.php on line 56"

    not sure what its trying to tell me.

  4. #4
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    Default Re: ZC admin login page is blank

    I found the the session.php file wasn't even there so I went to my backup and uploaded one. Still the same problem remains though. Blank admin page.

  5. #5
    Join Date
    Aug 2005
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    Default Re: ZC admin login page is blank

    Let us start by including the information in posting tips at the top of the page when replying

    And you can remove the plugin files and see if that fixes it - this will point to a basic cause
    Zen-Venom Get Bitten

  6. #6
    Join Date
    Jan 2011
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    Default Re: ZC admin login page is blank

    Quote Originally Posted by kobra View Post
    Let us start by including the information in posting tips at the top of the page when replying

    And you can remove the plugin files and see if that fixes it - this will point to a basic cause
    Ok I deleted the entire includes folder an restored it from backup. Now I have the admin login page back . but when I go to login I get an error "The connection has timed out".

  7. #7
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,828
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    9

    Default Re: ZC admin login page is blank

    Let us start by including the information in posting tips at the top of the page when replying
    Zen-Venom Get Bitten

 

 

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