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  1. #1
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    bug USPS January 17 2016 K8 - Support Quirks

    While the USPS January 17, 2016 K8 shipping module released today at:
    https://www.zen-cart.com/downloads.php?do=file&id=1292

    I have discovered USPS has changed a few things ...

    The issues are with some country names.

    USPS has always had their own, special sort of way of spelling countries and we try to provide a translation list for these quirks built into the USPS shipping module.

    Unfortunately, I am starting to spot some oddities on some of the more obscure countries ...

    Hence it would be of help if anyone else catches a country that isn't working or some other quirk and post in this support thread.

    If you are reporting a Country issue, please provide enough information about what exact shipping address you are using.

    The best help is to turn on the Debug Log and Zip the log created when attempting the quote and attach it to your post.

    Thanks!
    Linda McGrath
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  2. #2
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    Default Re: USPS January 17 2016 K8 - Support Quirks

    Works great!
    I did have to change the international minimums to something less than the default for the priority international to show in the estimated shipping costs in the shopping cart. I used the same as the domestic minimums. L:8.625 W:5.375 H:1.625.
    Thanks!

  3. #3
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    Default Re: USPS January 17 2016 K8 - Support Quirks

    That was for Small Flat or something like that?
    Linda McGrath
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  4. #4

    Default Re: USPS January 17 2016 K8 - Support Quirks

    v1.5.0

    I'm having an issue that did not exist 2 days ago. Did USPS break something? Let's find out.

    Before today, using K7, shipping an 8oz First Class package from the USA to Germany was typically about $14.40. Today it is $21.88. Looking at the USPS website it should still be about the same.

    I updated to this new K8 shipping module and it's still showing $21.88.

    Advice?

  5. #5
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    Default Re: USPS January 17 2016 K8 - Support Quirks

    Could you turn on the Debug Log for USPS and try a quote again then then Zip the Shipping log(s) and attach it to your post?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  6. #6

    Default Re: USPS January 17 2016 K8 - Support Quirks

    I have never made a log before but I was trying it out while you were replying (in case you asked). I think I got what you need. The bad number of $21.38 is in there, so I'm hoping it's useful to you. If it's not, let me know and I can try again.

    I have not tried other countries. I guess I'll do that shortly.

    usps_log_K8_germany_problem.zip

    Edit: Just tried UK and Canada. Both were more than they used to be. UK was $21.38 instead of >$15 and Canada was $14.73 instead of >$9.
    Last edited by bodini; 18 Jan 2016 at 10:17 PM.

  7. #7

    Default Re: USPS January 17 2016 K8 - Support Quirks

    Here is another one. 13oz shipped from MI to CA is about $8 for Priority mail according to past sales and the USPS website. The cart just calculated it as $10.77.

    usps_log_K8_domestic.zip

  8. #8
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    Default Re: USPS January 17 2016 K8 - Support Quirks

    Quote Originally Posted by Ajeh View Post
    That was for Small Flat or something like that?
    This was from a discussion a few days ago.
    https://www.zen-cart.com/showthread....36#post1301336

  9. #9
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    Default Re: USPS January 17 2016 K8 - Support Quirks

    bodini, Here is the problem ...

    The logs that you find in /logs start with SHIP_usps_Debug_ and end in .log ...

    Those files are made in a specific format so I can analize and test against any other shipping log file for USPS, but when you change the content they are not a pretty thing to try to read and compare.

    Is there any chance that you can Zip the actual shipping logs generated by the USPS module and attach them to your post so that I do not have to try study them in such a manner?

    It looks like you set your Debug to Email rather than Logs and could not get them from the /logs directory ...

    The Debug Mode set to Logs contains all kinds of additional information about your shipping and settings and what exactly is sent to USPS and received etc. as well as other information to help pinpoint the problem ...

    Thanks!
    Last edited by Ajeh; 18 Jan 2016 at 11:13 PM.
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  10. #10
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    Default Re: USPS January 17 2016 K8 - Support Quirks

    Quote Originally Posted by spifflifkin View Post
    This was from a discussion a few days ago.
    https://www.zen-cart.com/showthread....36#post1301336
    Does that mean you changed your International dimensions and now it works correctly?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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