USPS January 17 2016 K8 - Support Quirks

[CherVickers]

I am having an issue with the shipping total in my order summary not pulling in the total cost for the add on service (insurance).. therefore it shows shipping in order total area as 2.45 and in the shipping section as 4.45. This only happened when I added the new usps rate update and am now using USPS Version Date 2016-01-17. (2 files) Version Zen of v1.5.4) I also use a Winchester black template and loads of other add ins..

What am I missing?

Please note, I am not a developer, but I do my best to follow directions and have to have developers install my 'tougher' modules - Ceon (which needs and update) FEC, etc..

thanks

[Ajeh]

Could you go to the Modules ... Shipping ... and Edit the USPS module and down at the bottom turn on the Debug to log ...

Then try a quote and in the /logs directory Zip the Shipping log(s) created and attach it to your post?

[Christian_Wagner]

Looks like there was an update to USPS' prices that went into effect on Aug. 28th. Is an update needed for the plugin?

[Ajeh]

Does not appear to be ... just prices were updated but not code ...

[Christian_Wagner]

Does not appear to be ... just prices were updated but not code ...

Ok great. So nothing has to be done on our end? Prices are updated automatically?

[Ajeh]

Yes ... :)

[printchic]

International Shipping Quotes for items below 1lb seem to be too high.

I got an email from a potential customer asking if the quote of $17.25 for shipping to Australia for a 7.95 item was correct. It is not. the item only weights about .03 ounce. I can't get it to quote anything less than that $17.95 (includes a $2.55 handling fee) for low weight items no matter what shipping options I make available (international letter, large env, parcel, etc.)

The item will ship in a small envelope and should only cost about 7 to 8 dollars to ship. I have tried changing everything I can think of and it still quotes way to high.

I'ved looked everywhere and can't find the issue.

Store version I'm using is 1.54

[Webskipper]

Doesn't sound as if 1st Class is selected for International in the USPS module.

Also check if you added a surcharge.

I always quote retail not web shipping prices to cover packaging, incidentals, credit card fees, etc.

Compare your mock order shipping quotes with the shipping quotes at USPS.com or https://www.PAYPAL.com/shipnow/

[printchic]

Doesn't sound as if 1st Class is selected for International in the USPS module.

Also check if you added a surcharge.

I always quote retail not web shipping prices to cover packaging, incidentals, credit card fees, etc.

Compare your mock order shipping quotes with the shipping quotes at USPS.com or https://www.PAYPAL.com/shipnow/

I do have International First Class Selected and I have a surcharge. I have also checked USPS.com which is why I know it is not $17.25 shipping for only a 3-6 oz item. I have always had it set for Retail (not online) pricing .

Here are the settings I have normally and what I have tried.

[printchic]

Additional info: I ran out of time trying to reply so I have to do another post;

I went back and checked USPS.com and this time looked at the international package rate which is $13.75 then if I add to it $3.50 handling it does comes to $17.25 (like it is quoting). However, the large envelope rate is 6.75 on USPS which this item can fit into as it is flat. However, it doesn't offer that option to the customer. I have changed module to allow Ltr & Envelope options also but it still only recognizes the International Package Rate.
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