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  1. #1
    Join Date
    Aug 2009
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    North Idaho, USA
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    Default Coupon functionality problems

    I don't have any hair left to pull. Coupon code functionality is different today than 2 weeks ago.
    The only files documented with a change are the USPS shipping files and an edit to a custom shipping method.

    I am lost as to where to look. No longer receiving a RED error message when attempting to apply a coupon to a product for which the coupon does not apply. Instead, receiving a YELLOW error message that you must spend more than $0.
    Reactivated an expired couponcode that functioned as expected 2 weeks ago. Still functions and yields RED error.
    Use the COPY button to duplicate that couponcode setup. Change the coupon code. YELLOW error instead of RED without changing cart contents.

    Please point me somewhere to look......

    Details of the coupon setups
    Coupon Code: 6digitcodehere
    CouponID: 242
    Coupon amount: $0.01
    Category Restrictions: CouponID 242, Coupon Name (blank), CategoryID -1, CategoryName All Categories, DENY
    Product Restrictions: CouponID 242, Coupon Name 6digitcodehere, Product ID 533, Product Name.
    ALLOW
    Attempt to use the coupon code on a different product. RED warning that the coupon not valid for the products in cart

    Coupon Code: 6digitcodehere
    CouponID: 245
    Coupon amount: 10%
    Category Restrictions: CouponID 245, Coupon Name (blank), CategoryID -1, CategoryName All Categories, DENY
    Product Restrictions: CouponID 244, Coupon Name 6digitcodehere, Product ID 1059-1064, Product Name.
    ALLOW
    Attempt to use the coupon code on a different product. YELLOW warning that you must spend over $0 to redeem this coupon.
    Expectation is the RED warning.

    Change coupon amount from 10% to $0.01
    Same YELLOW error

    Duplicate first coupon listed above
    Enter different coupon code.
    Test
    YELLOW error instead of RED

    No known changes except USPS shipping and edits to a custom shipping mod
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Coupon functionality problems

    Did the coupon work on your test site or your live site 2 weeks ago, or both?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  3. #3
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    Default Re: Coupon functionality problems

    I am using this on the live site.
    The couponcode worked 2 weeks ago as expected and presented the RED warning. That couponcode will work as expected today if I edit the end date so that it is not expired.
    The coupon generated today using the COPY button, different couponcode, all other restrictions as Copied. YELLOW warning.
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  4. #4
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    Default Re: Coupon functionality problems

    I think I may have found it. Testing the theory right now.
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  5. #5
    Join Date
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    Default Re: Coupon functionality problems

    NOPE. I used phpMyAdmin to repair tables. I thought that fixed things, but my hopes were short lived.

    though there were 2 tables that could not be repaired.
    xxxxxxx.flexible_footer_menu repair note The storage engine for the table doesn't support r...
    xxxxxxx.ip2country repair note The storage engine for the table doesn't support r...
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  6. #6
    Join Date
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    Default Re: Coupon functionality problems

    I was curious if post #25 from:
    https://www.zen-cart.com/showthread....ighlight=spend

    plays into this at all ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  7. #7
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    Default Re: Coupon functionality problems

    Quote Originally Posted by Ajeh View Post
    I was curious if post #25 from:
    https://www.zen-cart.com/showthread....ighlight=spend

    plays into this at all ...
    Yes, that edit had a positive effect on the coupon created today. Doesn't explain why the one a couple weeks ago worked fine and an exact copy of it didn't work today, but in the end, I guess it doesn't really matter.

    TNX Linda.
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

  8. #8
    Join Date
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    Default Re: Coupon functionality problems

    Well, it does matter ... I am just wondering if a couple weeks ago you added that change to your Live site and forgot to add it to your Test site or something ...

    It the code on the Live site and the code on the Test site identical?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  9. #9
    Join Date
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    Default Re: Coupon functionality problems

    All this was done on the live site today while prepping for a short sale this week. Test site not involved.

    I don't see how this would affect things, but the live site got fouled up by a database restore that should have gone to a test database on the same server but due to a checkbox that was checked (as indicated by a zc tutorial) should not be checked because it will cause... The restore to overwrite the live database with a copy 36 hours old and was not caught for another 24 hours.
    Rick
    RixStix (dot) com
    aka: ChainWeavers (dot) com

 

 

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