my website was crash,I can still go into admin subdirectory it runs two years and no problem, last Saturday I cannot log in anymore , and shows new installation screen, how should I do to keep old data and let my zencar life again
my website was crash,I can still go into admin subdirectory it runs two years and no problem, last Saturday I cannot log in anymore , and shows new installation screen, how should I do to keep old data and let my zencar life again
Pl;\ease provide information in posting tips at the top of the page when responding
In the mean time use your host provided phpmyadmin and create a database backup
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Thanks I did Backup. Phpadmin can I just reinstall new zen art and put Database ,but how about the products I set up
What information you need
Your /includes/configure.php and /your-admin-directory/includes/configure.php files contain invalid directory paths.
This can happen for 2 reasons:
a) your hosting company changed the server configuration, or moved your site to another server
b) you, or someone who gained access to your server (ie: via FTP or otherwise) has deleted or changed your configure.php files
There are 3 ways to recover:
1. Given that you're already making good backups of your server's file and database, you can restore those files from the backup. You do make regular backups, don't you?
2. You can manually edit the contents of the configure.php files to put in the correct paths and database info.
3. You can make a complete backup of your database, re-upload the zc_install folder to your server, run zc_install to do a "new install" (THIS WILL WIPE OUT THE DATABASE, but will also generate accurate configure.php files), and then restore your database from the backup. This is similar to this article on "moving to a new server": http://www.zen-cart.com/content.php?...fferent-server
.
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1. first thing, I still have the config files. but not sure if it is changed,if I can fix either one to get back my website, It must be great, but I looked the files. it looks nothing wrong(or can I sent to you to take a look).
2. the config file still in the system
3. I donot have backup file, I can only copy what they have in the system. and I also can backup the database
4. I try to use Path.php ( <?php
echo $_SERVER['SCRIPT_FILENAME'];
?> )
to get the directory but donot know whether the address is wrong or not(/home/users/web/b2907/moo.directsilkcom/direct/path.php )(/home/users/web/b2907/moo.directsilkcom/path.php )
5.this is finall step if I cannot fix the config files. I think I have to reinstaill all.
Information in the posting tips at the top when you replyWhat information you need
Specifically
php version
mysql version
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this is my server info, is from FATcaw
MySQL Version 5.5.32
Perl Version 5.8.8
PHP Version 5.3
Fatcow usually requests that a "generic" path be used instead of the specific path provided above. The information to be used is typically offered either on the right side of their cpanel, or under the hosted scripts area and I believe the subsection of PHP... It looks like the PHP version for your site has been upgraded beyond the system requirements for your version of ZC. PHP 5.2.17 has been retired (somewhat as has ZC 1.3.9a) and it is suggested that to maintain functionality moving forward that your store be upgraded (by rebuild): http://www.zen-cart.com/entry.php?3-...d-of-upgrading
ZC Installation/Maintenance Support <- Site
Contribution for contributions welcome...
I ask fatcaw fix for me, but they said they cannot, following is the mail they response
While checking the error logs, I could see that the issue is related to scripting. In order to resolve the issue, please contact your web master. We do not provide support for the issues like scripting and issues with third party applications.
20160121T002549: directsilk.com/index.php
PHP Fatal error: Call to a member function Execute() on a non-object in /hermes/walnaweb13a/b2907/moo.directsilkcom/includes/counter.php on line 23
is the couter.php have the problem or PHP have problem
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