Thread: error code 7

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  1. #1
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    Default error code 7

    so just updated to paypal express checkout done all the api details but any purchase you get
    An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. () - (7)
    ?

  2. #2
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    Default Re: error code 7

    Quote Originally Posted by Rons Attic View Post
    so just updated to paypal express checkout done all the api details but any purchase you get
    An error occurred when we tried to contact the payment processor. Please try again, select an alternate payment method, or contact the store owner for assistance. () - (7)
    ?
    Are you trying to make a payment using the same paypal account as assigned to the store?
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  3. #3
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    Default Re: error code 7

    no went on another computer and tried a random buy item, add to cart then clicked on paypal checkout. slight delay then message comes up

    http://newstore.ronsattic.co.uk/

  4. #4
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    Default Re: error code 7

    Have you tried to run curltester.php in your extras folder?

    Might have a communication issue between the site and paypal.
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  5. #5
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    Default Re: error code 7

    ok ran that and results are
    7
    Array
    (
    [url] => "http://www.zen-cart.com/testcurl.php"
    [content_type] =>
    [http_code] => 0
    [header_size] => 0
    [request_size] => 0
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 0
    [namelookup_time] => 0.002538
    [connect_time] => 0
    [pretransfer_time] => 0
    [size_upload] => 0
    [size_download] => 0
    [speed_download] => 0
    [speed_upload] => 0
    [download_content_length] => -1
    [upload_content_length] => -1
    [starttransfer_time] => 0
    [redirect_time] => 0
    [certinfo] => Array
    (
    )

    [primary_ip] =>
    [primary_port] => 0
    [local_ip] =>
    [local_port] => 0
    [redirect_url] =>
    )

  6. #6
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    Default Re: error code 7

    also
    IPNCHECK.PHP - Version 1.3.9

    CURL ERROR: Attempted connection on: https://www.paypal.com/cgi-bin/webscr

    (7)

    Trying direct HTTP on port 80 instead ...

    CURL ERROR: Attempted alternate connection on: http://www.paypal.com/cgi-bin/webscr




    (7)

    ABORTING CURL METHOD ...



    FAILED


    Warning: fsockopen(): unable to connect to ssl://www.paypal.com:443 (Permission denied) in /home/www/newstore.ronsattic.co.uk/extras/ipncheck.php on line 128



    IPN ERROR :: Could not establish fsockopen:

    Host Details = ssl://www.paypal.com:443 (13) Permission denied

    Trying again with HTTPS over 443 ...

    Warning: fsockopen(): unable to connect to https://www.paypal.com:443 (Unable to find the socket transport "https" - did you forget to enable it when you configured PHP?) in /home/www/newstore.ronsattic.co.uk/extras/ipncheck.php on line 134



    IPN ERROR :: Could not establish fsockopen:

    Host Details = https://www.paypal.com:443 (-974082928) Unable to find the socket transport "https" - did you forget to enable it when you configured PHP?

    Trying again directly over 443 ...

    Warning: fsockopen(): unable to connect to www.paypal.com:443 (Permission denied) in /home/www/newstore.ronsattic.co.uk/extras/ipncheck.php on line 140



    IPN ERROR :: Could not establish fsockopen:

    Host Details = www.paypal.com:443 (13) Permission denied

    Trying again with HTTP over port 80 ...

    Warning: fsockopen(): php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/www/newstore.ronsattic.co.uk/extras/ipncheck.php on line 146



    Warning: fsockopen(): unable to connect to httpwww.paypal.com:80 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in /home/www/newstore.ronsattic.co.uk/extras/ipncheck.php on line 146



    IPN ERROR :: Could not establish fsockopen:

    Host Details = httpwww.paypal.com:80 (0) php_network_getaddresses: getaddrinfo failed: Name or service not known

    Trying again without any specified protocol, using port 80 ...

    Warning: fsockopen(): unable to connect to www.paypal.com:80 (Permission denied) in /home/www/newstore.ronsattic.co.uk/extras/ipncheck.php on line 152



    IPN FATAL ERROR :: Could not establish fsockopen.

    Host Details = www.paypal.com:80 (13) Permission denied

  7. #7
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    Default Re: error code 7

    So, not sure if it's an "age" thing (Zc 1.5.1 being about 5 years old now) or if it is only a communication thing, but it certainly looks like your site/host has problems communicating with several services in several formats... Would seem like if you presented that information to them, that they would look further into the issue... If I have steared you wrong, hopefully someone else will kindly step in and offer their advice.
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  8. #8
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    Default Re: error code 7

    ok many thanks have opened a support ticket with host so will see what they come back with
    Also just done a new site with 1.5.4. and having the same problem on that with paypal , same hosting company

  9. #9
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    Default Re: error code 7

    Quote Originally Posted by Rons Attic View Post
    ok many thanks have opened a support ticket with host so will see what they come back with
    Also just done a new site with 1.5.4. and having the same problem on that with paypal , same hosting company
    That's a pretty strong indication that the host has improper DNS resolver configuration for the server. Or they've got some over-aggressive firewall rules blocking all outbound communication. Neither of which is ideal for an ecommerce site.
    .

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