Greetings my fellow Zen Cart users!
I am in a bit of a bind here. I am taking over the IT needs for a friend's website who utilizes Zen Cart...I should also add that this is the first time I have ever used Zen Cart and have only been using it for about two weeks now, and at the moment I only have access to the Zen Cart Admin tool.
I have created a catalog & products by using Catalog -> Categories/Products etc. I have everything set up the way (I believe it should be) and the items do post to her website and customers are able to purchase these items.
The problem I am running into is in the checkout process. The way she has her products set up is
"Retail customers" (0) pay normal UPS shipping rates (The UPS tool is installed) while "Wholesale" (1) customers pay a different rate. For this category we want both Retail & Wholesale (2) to pay standard UPS rates. Currently, both customers are receiving the "Wholesale" version where they have to select a radio button that states "Custom Per Order" in order to proceed.
I have tried for hours to get this figured out, but I cannot for the life of me get this situated, and her previous IT person is not returning any forms of communication.
Can anyone here please help?!
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