@wilt, is there a way to stop the unwanted htmlentities' conversions? If I order the product A Bug's Life "Multi Pak" Special 2003 Collectors Edition
 and then edit that order (simply pressing the "Update" button), the name changes to A Bug's Life "Multi Pak" Special 2003 Collectors Editi ... with the double-quotes converted to " and the name getting truncated due to the additional characters.

The same thing happens if I enter a text attribute that uses special characters, e.g. Here's some text … gets converted to Here's some text … -- and it just gets worse each time that order is updated since each & is converted to &.