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  1. #21
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    Default Re: Links Inoperable, all link locations

    mc12345678,

    The SSL issue is a bit too complicated for me to figure out at present, at least without some solitary study to become more familiar with the process, so I've placed the issue on the back burner for the time being. I do, though, understand the basic differences between non-secure and secure servers, and I made sure that I got the proper URLs from my web hosting provider (HostGator). These URLs are straightforward:


    Today I verified the secure server address with HostGator, to make sure that I hadn't let an address error creep in. The secure server address is correct, and I was able to access it via my HostGator control panel. This secure server URL is the one that I entered into the configure.php files when I first set up Zen Cart. Obviously, just entering this secure server address in the appropriate places in the configure.php files wasn't enough, because doing so didn't effectively link Zen Cart with my SSL secure server.

    You point out that the appearance of the HostGator 404 error page "has nothing to do with ZC", but clearly it does, though I'm certainly not faulting the ZC program. I simply haven't carried out some needed configurations that will effectively link the Zen Cart program with my secure server. That's why I'll need to do some fairly detailed research before I can resolve the problem.

    You further write:

    Further, as a site that is intended to make money, why would you want to preface it with something else? Meaning, why not have ZC host everything associated with your business rather than tucked away waiting for your potential customers to stumble on the place that makes you your money?
    Here you make a few psychological (rather than technical) assumptions that have no bearing on my plans. My primary interest in my website doesn't center on the store, nor on making money (though that would be rather pleasant). My primary interest lies with other material that I intend to make available on the website, with the store being just an added boon to website visitors. At any rate, I've been to a great many websites that included in-depth content, with a link to a website store strategically placed throughout the site, and near as I can tell most people are web savvy enough not to waste too much time stumbling about, trying to get to the store.

    Regards,

    Ken Baker

  2. #22
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    Default Re: Links Inoperable, all link locations

    Quote Originally Posted by KenBaker View Post
    https://gator4244.hostgator.com/-kennith69

    You point out that the appearance of the HostGator 404 error page "has nothing to do with ZC", but clearly it does, though I'm certainly not faulting the ZC program. I simply haven't carried out some needed configurations that will effectively link the Zen Cart program with my secure server. That's why I'll need to do some fairly detailed research before I can resolve the problem.
    There's not much study required: just need to get the actual correct SSL URL.

    If the SSL URL is correctly configured by your hosting company, then visiting that URL will give you exactly the same thing you see when you visit the normal (non-SSL) URL of your site. The SSL URL should automatically point to the exact same place as the non-SSL.

    That you're seeing a 404 suggests that it's misconfigured.

    A properly configured server would allow for this:

    http://www.example.com/ = home page of site
    https://gator99999.hostgator.com/~accountname = same home page, over SSL

    Further, assuming the above is working, and you have a ZC store in a subfolder called "catalog", the following would also yield the same results as each other:

    http://www.example.com/catalog/index.php
    https://gator99999.hostgator.com/~accountname/catalog/index.php


    So, as far as "study required", it's just a matter of getting the correct actual shared-SSL URL for your account. And if the "home page of the SSL URL" is giving you a 404, that means it's the wrong one, or the server/account is misconfigured by hostgator.
    .

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  3. #23
    Join Date
    Jul 2012
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    Default Re: Links Inoperable, all link locations

    Quote Originally Posted by KenBaker View Post
    mc12345678,

    The SSL issue is a bit too complicated for me to figure out at present, at least without some solitary study to become more familiar with the process, so I've placed the issue on the back burner for the time being. I do, though, understand the basic differences between non-secure and secure servers, and I made sure that I got the proper URLs from my web hosting provider (HostGator). These URLs are straightforward:


    Today I verified the secure server address with HostGator, to make sure that I hadn't let an address error creep in. The secure server address is correct, and I was able to access it via my HostGator control panel. This secure server URL is the one that I entered into the configure.php files when I first set up Zen Cart. Obviously, just entering this secure server address in the appropriate places in the configure.php files wasn't enough, because doing so didn't effectively link Zen Cart with my SSL secure server.

    You point out that the appearance of the HostGator 404 error page "has nothing to do with ZC", but clearly it does, though I'm certainly not faulting the ZC program. I simply haven't carried out some needed configurations that will effectively link the Zen Cart program with my secure server. That's why I'll need to do some fairly detailed research before I can resolve the problem.

    You further write:



    Here you make a few psychological (rather than technical) assumptions that have no bearing on my plans. My primary interest in my website doesn't center on the store, nor on making money (though that would be rather pleasant). My primary interest lies with other material that I intend to make available on the website, with the store being just an added boon to website visitors. At any rate, I've been to a great many websites that included in-depth content, with a link to a website store strategically placed throughout the site, and near as I can tell most people are web savvy enough not to waste too much time stumbling about, trying to get to the store.

    Regards,

    Ken Baker
    While somewhat out of context, this last statement is exactly to what I am referring if one reads it to mean, someone web savy will move on to other things if they cannot readily find the "purchase" area.

    The other part of the comment is, basically why have two, three, or more "sites" if most if not all can be done or integrated with one? Everyone here will do what they will. Was simply offering a way to possibly ease your maintenance, maintain the desired content throughout and have a consistent feel throughout the visit to your site. It'll be what you make of it, certainly not out to cause any form of unhealthy discussion.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  4. #24
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    Default Re: Links Inoperable, all link locations

    If your website link is http://lunekeltkar.xibeta.com/, your SSL link had better be https://lunekeltkar.xibeta.com/

    The gator4244.hostgator.com/-kennith69 link is only for use before you get a domain name. Don't try to save a few bucks by using a shared SSL that won't let you use your real domain name.
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  5. #25
    Join Date
    Dec 2012
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    Default Re: Links Inoperable, all link locations

    Good morning, DrByte,

    As you understand these SSL processes in quite some detail, you may see little need for study, but for someone (such as myself) who is at present basically clueless, some diligent study won't come amiss. I have three times worked with the techs at HostGator, and on all three occasions, they've insisted that "https://gator4244.hostgator.com/-kennith69" is the correct URL to access the shared SSL certificate on the HostGator secure server. Obviously it isn't, as it doesn't work, but I don't yet know enough about the SSL protocols to remedy the situation. Hence the need for study, at least on my part.

    On reflection, for example, I don't understand how the HostGator secure server (physically separate from the HTTP server) will know how to find my ZC files, given the present URL for the secure server. I haven't yet tried your suggestion of an extended URL ("https://gator4244.hostgator.com/-kennith69/catalog/index.php"), but that may solve the problem. One way or another, I certainly recognize that this issue resides between HostGator and me, not between Zen Cart and me.

    Best,

    Ken Baker

  6. #26
    Join Date
    Aug 2005
    Location
    Arizona
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    Default Re: Links Inoperable, all link locations

    Are you sure that this is the correct entry??
    Code:
    https://gator4244.hostgator.com/-kennith69
    and that maybe it should be this instead
    Code:
    https://gator4244.hostgator.com/~kennith69
    Zen-Venom Get Bitten

  7. #27
    Join Date
    Jul 2012
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    Default Re: Links Inoperable, all link locations

    I have (tried using https://gator4244.hostgator.com/-kennith69/catalog/index.php and it didn't work either. Nor did https://gator4244.hostgator.com/~kennith69/catalog/index.php

    But... with a little investigation, did find that:
    https://gator4244.hostgator.com/~kennith69/lunekeltkar/catalog/ did the trick...

    So there you go, your url for your secure hosting is as above. Now just have to setup the configure.php files to properly use that if your not going to get a SSL certificate for your site to be able to use your domain name directly.
    Last edited by mc12345678; 23 Apr 2016 at 07:04 PM.
    ZC Installation/Maintenance Support <- Site
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  8. #28
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    Default Re: Links Inoperable, all link locations

    kobra,

    I thought that the dash might be a problem, as every posting I've so far studied used the tilda. I specifically asked the HostGator techs if the dash is correct, and they insist that it is. To be on the safe side, I checked my site using the tilda instead of the dash, and still no go.

    I appreciate your continued direction, but I'm convinced that the problem lies between HostGator and me, and has nothing to do really with Zen Cart. You needn't waste any more time on this matter, though I will report back when i get it resolved, in case other HostGator users experience the same problem.

    Regards,

    Ken Baker

 

 
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