Checkout page doesn't load when purchasing a gift certificate

[tk42one]

Hi all,

Bit of a problem here, I just tried enabling Gift Certificates on my site and everything seems fine except when you proceed to checkout with a GC, then you are greeted with a completely null page and sometimes a "too many redirects" error. Attached are screen caps of my GC product, the attributes and the GC orders module. Anybody know where I went wrong?

NOTE: I've tried disabling FEC and changing back to the default template but I always get the same results.

[kobra]

Might be these settings

Product Qty Minimum: leave blank
Product Qty Maximum: 0 = Unlimited, 1 = No Qty Boxes or Max ##
Product Qty Units: leave blank
Product Qty Min/Unit Mix: leave blank

https://www.zen-cart.com/content.php...t-certificates

[mc12345678]

While still reviewing things, I would suggest changing your admin folder's name as soon as possible as it is included in the discussion. If it is the same as your live site, I would suggest changing that as well.

[tk42one]

While still reviewing things, I would suggest changing your admin folder's name as soon as possible as it is included in the discussion. If it is the same as your live site, I would suggest changing that as well.

thanks for the spot, should of cropped that out :/

[tk42one]

Product Qty Minimum and Product Qty Units auto-filled to '1' each and the Product Qty Min/Unit Mix is a radio selection so i'm not sure what else I could do

[kobra]

Product Qty Minimum and Product Qty Units auto-filled to '1' each

Change these auto fill entries
Try selecting the "No" radio button

Just checked and one can not make this blank???

This is what I have that works

Product Qty Minimum: 1
Product Qty Maximum: 0 
Product Qty Units: 1
Product Qty Min/Unit Mix: No

[tk42one]

Just tried with values:

Product Qty Minimum: 1
Product Qty Maximum: 0
Product Qty Units: 1
Product Qty Min/Unit Mix: No

and it's still broke. Same issue as before, null page or "too many redirects" error. Note that checkout works great when not having a GC in the shopping cart.

[lat9]

You said a "null page", aka whitescreen ... did you check your installation's /logs folder for any myDEBUG*.log files?

Would you post (or PM) the link to your site so that we can see what's happening for ourselves?

[mc12345678]

You say that "checkout" is an issue, but is it at arrival to the shopping cart or when departing the shopping cart towards checkout_shipping/checkout_payment?

If not mistaken FEC does dig into accessing those two pages and would want to know how the includes/modules/pages/problem_page/ files have been modified to affect standard operation. I can't say that turning off FEC completely removes any operation it could possibly do from program flow so it may require removal of files related to it or another plugin.

The reason I call the files into question is because the same response occurs while in your template as well as the classic template which means either the same files were loaded to both template directories (unlikely if maintained as suggested in this forum) or the issue is in a file not overrided which includes the above directory(ies)

[tk42one]

You said a "null page", aka whitescreen ... did you check your installation's /logs folder for any myDEBUG*.log files?

Would you post (or PM) the link to your site so that we can see what's happening for ourselves?

Nothing relating to this in my logs and the website is camppacs.com/newsite