My Products Viewed Report is Incorrect

[TamyA]

Is the viewd stats turned on by defalt? the reason i am asking it is not showing any stats for Document-General website.

[I wish I could]

For some time I felt my Products Viewed report does not look accurate.
The product that is most viewed is not a popular product and for several months it's been out of stock so I deactivated it.
Even though it is deactivated and not being seen on my web site it is still receiving clicks and is still the top viewed product.
Does anyone know what could be wrong?
I wish I could


o What version of Zen Cart? v1.3.9h
o Is it a new install or an upgrade? New installed on my server Just Host. I am editing it there.
o What the addons/contributions you have installed? Non
o What customizations have you made? Created custom Template. Moved text and boxes form home page. Setting up categories etc
o What type of server are you using? Unix-based servers on JustHost.com
o Are you installing locally? It’s already installed on my host. I am editing it there.
 What operating system? Windows 7
 What version of PHP is installed on the server? PHP 5.2.16
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o
o What version of MYSQL is installed on the server? MySQL server version 5.0.91
o What you were doing when your problem occurred? Editing my home page
o What are the steps to reproduce the problem?
o Have you attempted to fix the problem? Reading FAQ and trying instructions found there.

[kobra]

Try resetting products viewed

admin > tools > Store Manager > Reset ALL Products Viewed > reset