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  1. #21
    Join Date
    Nov 2007
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    Sunny Coast, Australia
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    Quote Originally Posted by Ajeh View Post
    And you have each Zone for Australia added individually in the Zone Details, correct?
    No Ajeh, never added each zone (state) individually for Australia in the Zone Details - never have since ZC 1.3.7 as the same tax rules apply in every state of Oz. What puzzles me is that it has worked without a glitch ever since, the issue only appeared since the upgrade from 1.5.4 to 1.5.5a .....

  2. #22
    Join Date
    Sep 2003
    Location
    Ohio
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    6

    Default Re: Shipping tax not added in order confirmation - possible bug??

    In the Zone Details, if you Edit it what do you see:
    Edit Sub Zone
    Please make any necessary changes
    Country:
    Zone:
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  3. #23
    Join Date
    Nov 2007
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    Sunny Coast, Australia
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    Quote Originally Posted by Ajeh View Post
    In the Zone Details, if you Edit it what do you see:
    Does that help?

    Name:  sub zones.jpg
Views: 132
Size:  12.6 KB

  4. #24
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    I would like you to go to Zone Definitions where the title on the page reads:
    Zone Definitions - Taxes, Payment and Shipping
    and click on DETAILS ... then click on it to see what is in the DETAILS of the Zone and edit that ...

    Either it says Country Australia and the sub zone reads Please Select or you have each of the 8 sub zones in it ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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  5. #25
    Join Date
    Jun 2003
    Location
    Newcastle UK
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    Hi

    I tried this a clean install of v155 and could not see any problems.

    Here is what I did.

    Clean Install
    Admin set DISPLAY_PRICE_WITH_TAX = true
    Created Tax Class called 'Shipping Tax'
    Created tax rate for 'Shipping Tax' for 'Florida' Zone @10%
    Assigned 'Shipping Tax' to Flat Rate shipping 'Tax Class'

    Created an order, and at all points in checkout correct values were shown. In admin correct values were shown in orders/invoices etc

    So I am stumped as to why you have problems

    Anyway lets try to work backwards to see what the settings should be

    Firstly, I assume you have set a Tax Class against your shipping module
    You must also have previously created a 'Shipping Tax Class' in admin/tax_classes.php
    Then a Shipping Tax Rate in admin/tax_rates.php using the 'Shipping Tax Class' and assigning it to a Zone
    Is the Zone there the same as say the Zone you use for product taxes, or did you create a new zone for the shipping tax

  6. #26
    Join Date
    Nov 2007
    Location
    Sunny Coast, Australia
    Posts
    3,443
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    9

    Default Re: Shipping tax not added in order confirmation - possible bug??

    Quote Originally Posted by Ajeh View Post
    I would like you to go to Zone Definitions where the title on the page reads:


    and click on DETAILS ... then click on it to see what is in the DETAILS of the Zone and edit that ...

    Either it says Country Australia and the sub zone reads Please Select or you have each of the 8 sub zones in it ...
    Thanks Ajeh, it says 'Country Australia and the sub zone reads Please Select' .... as per earlier posts, no changes made to these settings since 2007.

  7. #27
    Join Date
    Dec 2009
    Location
    Amersfoort, The Netherlands
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    Quote Originally Posted by wilt View Post
    Hi

    I tried this a clean install of v155 and could not see any problems.

    Here is what I did.

    Clean Install
    Admin set DISPLAY_PRICE_WITH_TAX = true
    Created Tax Class called 'Shipping Tax'
    Created tax rate for 'Shipping Tax' for 'Florida' Zone @10%
    Assigned 'Shipping Tax' to Flat Rate shipping 'Tax Class'

    Created an order, and at all points in checkout correct values were shown. In admin correct values were shown in orders/invoices etc

    So I am stumped as to why you have problems

    Anyway lets try to work backwards to see what the settings should be

    Firstly, I assume you have set a Tax Class against your shipping module
    You must also have previously created a 'Shipping Tax Class' in admin/tax_classes.php
    Then a Shipping Tax Rate in admin/tax_rates.php using the 'Shipping Tax Class' and assigning it to a Zone
    Is the Zone there the same as say the Zone you use for product taxes, or did you create a new zone for the shipping tax
    Did you also set the store side tax to 'true'?

  8. #28
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,474
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    6

    Default Re: Shipping tax not added in order confirmation - possible bug??

    Okay, this I think is the issue ...

    Where it says Please Select, do you see the 8 sub zones in the drop down?

    If so, can you add each of the 8 sub zones?

    Does it work?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  9. #29
    Join Date
    Nov 2007
    Location
    Sunny Coast, Australia
    Posts
    3,443
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    9

    Default Re: Shipping tax not added in order confirmation - possible bug??

    Quote Originally Posted by Ajeh View Post
    Okay, this I think is the issue ...

    Where it says Please Select, do you see the 8 sub zones in the drop down?

    If so, can you add each of the 8 sub zones?

    Does it work?
    Will do that in the morning - almost 2am here now, eyes are getting a bit heavy - will report back when done. Thank you so much to all so far - talk tomorrow.

  10. #30
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    You realize we will be on pins and needles until you test that right?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
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