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  1. #1
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    Default [Done 155b] Shipping tax not added in order confirmation - possible bug??

    Just discovered a weird isue on a store upgraded from 1.5.4 to 1.5.5a with the shipping tax being correctly added in the front end (checkout pages) but the shipping tax is not added to the shipping charge in the order and the invoice.

    Never noticed this until now since all other orders were over the free shipping limit of $150 hence no shipping is charged.

    During the checkout process the shipping shows correctly at say $8.00 but the customer order confirmation shows $7.27 (tax is 10%, $7.27 excl + 10% tax = $8.00).

    When I did the upgrade I uninstalled then re-installed the relevant Zones module and entered all values as they were in 1.5.4 - had no issues with the old ZC version. No other changes in the general tax setup has been made, same stuff now as it was in 1.5.4

    No coupons, no nothing else involved........

    So I double-checked the code for the zones module and it is exactly the same as in the install file set (bar the fact that it is a clone (always has been for years), all renamed from zones to zones4 in the clone). Also compared again various functions (general, prices, taxes) in the includes/functions folder to eliminate any merging errors. Order.php class is ok as well. No upgrading/merging mistakes made..... all looks as it should.

    Bottom line is that I am stumped.

    Could this be a bug??

    Or am I missing something??

    Thanks / Frank

  2. #2
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    I was going to place a bug report myself, but you beat me to it.
    I was called by a customer yesterday, which i recently upgraded from Zen Cart 1.5.4 to Zen Cart 1.5.5a that in his shop the shipping tax is not calculated on the order confirmation page. The shipping module used, is the table module. In Zen Cart 1.5.4 this problem did not exist.
    This is shown on the order_confirmation page
    Click image for larger version. 

Name:	orderconfirmation.jpg 
Views:	172 
Size:	11.2 KB 
ID:	16356
    and this on the checkout_success
    Click image for larger version. 

Name:	checkout_successf.gif 
Views:	143 
Size:	5.5 KB 
ID:	16357
    As you can see the shipping tax is missing.

    The weird thing is when I use the zones module all goes well.
    This is a store with almost no modifications, except for IH4, and mobizencart (mobile theme), but those have no effect on the check out process.

    Tax settings are:
    Click image for larger version. 

Name:	tax_settings.gif 
Views:	148 
Size:	3.5 KB 
ID:	16358

    Serverinfo:
    HTTP Server: Apache
    PHP versie: 5.3.28 (Zend: 2.3.0)
    Database: MySQL 5.5.44-0ubuntu0.12.04.1

    I also tested on a vanilla install, and that gives the same result

  3. #3
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    Quote Originally Posted by Design75 View Post
    I was going to place a bug report myself, but you beat me to it.
    I was called by a customer yesterday, which i recently upgraded from Zen Cart 1.5.4 to Zen Cart 1.5.5a that in his shop the shipping tax is not calculated on the order confirmation page. The shipping module used, is the table module. In Zen Cart 1.5.4 this problem did not exist.
    This is shown on the order_confirmation page....
    Now that is interesting.... only diff is that I am using a Zones module.

    It displays correctly on the order_confirmation page but is wrong in the order email and invoice, customer is also not charged any tax with whatever payment module they are using (PayPal, eWay, Direct Bank Deposit ... same issue).

    My (local) server setup is

    Server Host: arcturus (127.0.1.1)
    Server OS: Linux 3.19.0-32-generic
    Server Date: 26/05/2016 19:15:04
    Server Up Time: Disabled/Unavailable
    HTTP Server: Apache/2.4.7 (Ubuntu)
    PHP Version: 5.5.9-1ubuntu4.17 (Zend: 2.5.0)
    PHP File Uploads: On
    Upload Max Size: 64M
    PHP Memory Limit: 256M
    POST Max Size: 64M
    Database: MySQL 5.5.49-0ubuntu0.14.04.1
    Database Host: localhost (127.0.0.1)
    Database Date: 26/05/2016 19:15:04
    Database Data Size: 33,769 kB
    Database Index Size: 5,632 kB
    MySQL Slow Query Log Status: On
    MySQL Slow Query Log File: /var/lib/mysql/arcturus-slow.log



    Slightly better on the live store (eg PHP 5.6 etc etc) other than that it is the same.

    My tax setup is exactly the same as yours (and has been for yonkers without probs)

    Store history is:
    Zen Cart 1.5.5a

    Database Patch Level: 1.5.5


    v1.5.5 [2016-05-01 18:29:21] (Version Update 1.5.4->1.5.5)
    v1.5.4 [2015-01-11 04:53:20] (Version Update 1.5.3->1.5.4)
    v1.5.4 [2015-01-11 04:52:18] (Version Update 1.5.3->1.5.4)
    v1.5.3 [2014-08-11 10:16:37] (Version Update 1.5.2->1.5.3)
    v1.5.2 [2014-08-11 10:16:37] (Version Update 1.5.1->1.5.2)
    v1.5.1 [2013-12-29 11:23:19] (Version Update 1.5.0->1.5.1)
    v1.5.0 [2013-12-29 11:23:19] (Version Update 1.3.9->1.5.0)
    v1.3.9c [2010-06-11 23:19:47] (Version Update 1.3.8->1.3.9c)
    v1.3.9c [2010-06-11 23:12:13] (Version Update 1.3.8->1.3.9c)
    v1.3.8 [2010-06-11 23:12:12] (Version Update 1.3.7->1.3.8)
    v1.3.7.1 [2007-10-24 21:50:38] (Fresh Installation)
    v1.3.7.1 [2007-10-24 21:50:38] (Fresh Installation)

    Cheers / Frank

  4. #4
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    Quote Originally Posted by frank18 View Post
    ..... customer is also not charged any tax with whatever payment module they are using (PayPal, eWay, Direct Bank Deposit ... same issue)....
    Need to clarify that the customer is not charged tax on shipping - products are being charged ok.

  5. #5
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    Doesn't seem to happen with US addresses...or is it maybe specific to tax-included pricing?

  6. #6
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    Quote Originally Posted by DrByte View Post
    ......or is it maybe specific to tax-included pricing?
    Sorry Doc, not sure what you mean with that?

  7. #7
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    I rarely use the store in "display prices with tax included " enabled. But I'm guessing that's the only way you use it. Is this isolated to that scenario?

  8. #8
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    What are your settings on the specific Shipping Module?

    What are the settings on the Zone Definition and Details used for your Tax Class for shipping?
    Linda McGrath
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  9. #9
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    Quote Originally Posted by DrByte View Post
    I rarely use the store in "display prices with tax included " enabled. But I'm guessing that's the only way you use it. Is this isolated to that scenario?
    That's the law in the country of Oz, tax must me included in the prices shown. It worked perfectly since 2007 up to ZC 1.5.4 , so I don't know what happened after upgrading.

  10. #10
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    Default Re: Shipping tax not added in order confirmation - possible bug??

    Quote Originally Posted by Ajeh View Post
    What are your settings on the specific Shipping Module?

    What are the settings on the Zone Definition and Details used for your Tax Class for shipping?
    Thanks Ajeh,

    In the Zone defintions only the country is selected. No change since 2007 ....

    Shipping is classed as Taxable Goods

 

 
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