paypal timeout on check out

[jsteggy]

I've been getting this error for a couple weeks. dreamhost says nothing is changed on their side.
I've applied all the patches I've seen posted. Any help or ides are appreciated. I can post more detail, just let me know what would be helpful.

Thanks


This is the error.

Response:
Array
(
    [] =>
    [CURL_ERRORS] => (7) Failed to connect to api-3t.paypal.com port 443: Connection timed out
)

(7) Failed to connect to api-3t.paypal.com port 443: Connection timed out
Array
(
    [url] => https://api-3t.paypal.com/nvp
    [content_type] =>
    [http_code] => 0
    [header_size] => 0
    [request_size] => 0
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 8.749254
    [namelookup_time] => 3.5E-5
    [connect_time] => 0
    [pretransfer_time] => 0
    [size_upload] => 0
    [size_download] => 0
    [speed_download] => 0
    [speed_upload] => 0
    [download_content_length] => -1
    [upload_content_length] => -1
    [starttransfer_time] => 0
    [redirect_time] => 0
    [redirect_url] =>
    [primary_ip] =>
    [certinfo] => Array
        (
        )

    [primary_port] => 0
    [local_ip] =>
    [local_port] => 0
)


SetExpressCheckout, Elapsed: 8751ms -- Failed
(7) Failed to connect to api-3t.paypal.com port 443: Connection timed out
Array
(
    [url] => https://api-3t.paypal.com/nvp
    [content_type] =>
    [http_code] => 0
    [header_size] => 0
    [request_size] => 0
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 8.749254
    [namelookup_time] => 3.5E-5
    [connect_time] => 0
    [pretransfer_time] => 0
    [size_upload] => 0
    [size_download] => 0
    [speed_download] => 0
    [speed_upload] => 0
    [download_content_length] => -1
    [upload_content_length] => -1
    [starttransfer_time] => 0
    [redirect_time] => 0
    [redirect_url] =>
    [primary_ip] =>
    [certinfo] => Array
        (
        )

    [primary_port] => 0
    [local_ip] =>
    [local_port] => 0
)

[carlwhat]

in:

/includes/modules/payment/paypal/paypal_curl.php

what do you have around line 60 for:

CURLOPT_SSLVERSION => 3,

you need to comment that line out so it should look like:

//CURLOPT_SSLVERSION => 3,

see:

https://goo.gl/7SRmVc

[DrByte]

in:

/includes/modules/payment/paypal/paypal_curl.php

what do you have around line 60 for:

CURLOPT_SSLVERSION => 3,

you need to comment that line out so it should look like:

//CURLOPT_SSLVERSION => 3,

see:

https://goo.gl/7SRmVc

Or more officially:
https://www.zen-cart.com/showthread....yment-security
and
https://www.zen-cart.com/forumdispla...-Announcements

[jsteggy]

Hi and thanks. I changed that code when it was made available in nov 2014.
Here is what I have.

  var $_curlOptions = array(CURLOPT_HEADER => 0,
                            CURLOPT_RETURNTRANSFER => TRUE,
                            CURLOPT_TIMEOUT => 45,
                            CURLOPT_CONNECTTIMEOUT => 10,
                            CURLOPT_FOLLOWLOCATION => FALSE,
                          //CURLOPT_SSL_VERIFYPEER => FALSE, // Leave this line commented out! This should never be set to FALSE on a live site!
                          //CURLOPT_CAINFO => '/local/path/to/cacert.pem', // for offline testing, this file can be obtained from http://curl.haxx.se/docs/caextract.html ... should never be used in production!
                           // CURLOPT_SSLVERSION => 3,
                            CURLOPT_FORBID_REUSE => TRUE,
                            CURLOPT_FRESH_CONNECT => TRUE,
                            CURLOPT_POST => TRUE,
                            );

[mc12345678]

What about the "fix" provided in ZC 1.5.4, identified to relate to previous ZC versions and incorporated into ZC 1.5.5 published here: https://www.zen-cart.com/showthread....02#post1270902

[jsteggy]

What about the "fix" provided in ZC 1.5.4, identified to relate to previous ZC versions and incorporated into ZC 1.5.5 published here: https://www.zen-cart.com/showthread....02#post1270902

all are applied, ever since the fix was made available. I'm stumped and neither paypal, dreamhost are helping all pointing to zencart. I setup a new cart in a test domain, same version, and activated paypal with the same credentials and still no joy. i'm kinda stuck.
j

[carlwhat]

j,
dreamhost and paypal are pointing to ZC. let's verify that, by attempting a curl call outside of ZC. right now, you are timing out with a response time of 8.7 seconds. copy the following code into a new script; call it what you like, perhaps curl_test.php. load it onto the root folder of your domain, and then run it by calling www.yourdomain.com/curl_test.php. it will cause an error but we can see if it's safe to say its a ZC problem or not. frankly, i'm at dreamHost as well right now, and i think it's probably ZC, but lets just eliminate them from the problem.

<?php

$starttime = microtime_float();
echo "starting..."; flush();

$hostname_2 = 'https://api-3t.paypal.com/nvp';
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL,$hostname_2);
curl_setopt($ch, CURLOPT_VERBOSE, 1);
curl_setopt($ch, CURLOPT_POST, 1);
curl_setopt($ch, CURLOPT_DNS_USE_GLOBAL_CACHE, false);
curl_setopt($ch, CURLOPT_RETURNTRANSFER,1);
curl_setopt($ch, CURLOPT_PORT,443);

$resp = curl_exec($ch);

$curlerror = false;
if (curl_errno($ch) ) {
  $curlerror = curl_error($ch);
}

$endtime = microtime_float();

echo "\n<br/>elapsed time: " ; flush();
echo ($endtime - $starttime); flush();
echo "\n<br/>RESPONSE:<pre> " . $resp . ($curlerror ? " ERROR: $curlerror" : '') ."</pre><br/>\n";


function microtime_float()
{
   list($usec, $sec) = explode(" ", microtime());
   return ((float)$usec + (float)$sec);
}

i have it here:

www.rossroberts.com/curl_test.php

after uploading what do you get as an elapsed time? (an error is expected after the elapsed time...)

[mc12345678]

Using the ZC provided /extras/curltester.php?details=on
On a dreamhost site to which I have access, I get the following for PayPal Express:

Connection Details:
Array
(
    [url] => "https://api-3t.paypal.com/nvp"
    [content_type] => text/plain; charset=utf-8
    [http_code] => 200
    [header_size] => 599
    [request_size] => 209
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 0.453353
    [namelookup_time] => 3.3E-5
    [connect_time] => 0.067277
    [pretransfer_time] => 0.27356
    [size_upload] => 37
    [size_download] => 146
    [speed_download] => 322
    [speed_upload] => 81
    [download_content_length] => 146
    [upload_content_length] => 37
    [starttransfer_time] => 0.453203
    [redirect_time] => 0
    [redirect_url] => 
    [primary_ip] => 66.211.168.126
    [certinfo] => Array
        (
        )

    [primary_port] => 443
    [local_ip] => xxx.xxx.xxx.xxx
    [local_port] => xx
)

That code doesn't purposefully throw an error. Not sure if that is an intended result or not.

[carlwhat]

well, i have not looked at the code for the /extras/curltester.php, but i LIKE what it is doing.

definitely recommend trying that as opposed to my little snippet. i put that together many years ago, before ZC had a curltester.php or i knew about it!

if it does not run, you may need to comment out the last line in the /extras/.htaccess file.

hope you get it solved!

[jsteggy]

M123456789, Carlwhat, DrByte.
Thank you for helping. Paypal is working again - on its own - as of yesterday. I didn't change any settings, it just started working. at least I can't think of what I may have done to have it start working again. I am working on upgrading to 1.5.5a.

so frustrating....but am happy that it is working and hoping it will stay working.