Your refund request was rejected by paypal.(Transaction refused )10009

[diptimoy]

Upgraded zencart to version 155a from 139 and getting the following error
Your refund request was rejected by paypal.(Transaction refused )10009

How to fix ??

Thanks in advance

[RodG]

Upgraded zencart to version 155a from 139 and getting the following error
Your refund request was rejected by paypal.(Transaction refused )10009

How to fix ??

Thanks in advance

Not enough info.

The problem could be as simple as trying to to submit a request for a payment that was never completed in the first place, or perhaps the person that the refund is intended for has closed their account - or the account has been closed by PayPal, and possibly because the transaction has already been fully refunded.

From the paypal dev page: Error 10009 means:

10009	Transaction refused	Account is locked or inactive	DoAuthorization DoCancel DoCapture DoReauthorization DoVoid UpdateAuthorization	Retry the request at a later time or close order.
10009	Transaction refused	This transaction has already been fully refunded

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Cheers
RodG

[mc12345678]

There are some more examples provided at: https://www.paypal-knowledge.com/inf...1125&actp=LIST

[diptimoy]

Thanks for teh info