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  1. #1
    Join Date
    Jun 2016
    Location
    Suffolk VA
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    Default Product not showing sold out when it is--Help!

    My new website rollout coincided with a new product from one of my suppliers, and I've already sold all that I was promised (and don't even have yet!). The quantity field is at zero, but the system is still accepting orders. I tried changing it to Out of Stock, but then it disappeared altogether. I want people to be able to see the product, just not to be able to order it until I know more is on the way. What's going on here?

    Name:  soldout.jpg
Views: 85
Size:  24.0 KB

  2. #2
    Join Date
    Jun 2016
    Location
    Suffolk VA
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    590
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    Default Re: Product not showing sold out when it is--Help!

    Never mine--I found it. I was panicking. I've got half again as many items sold as I'm going to have to deliver.

  3. #3
    Join Date
    Nov 2007
    Location
    Sunny Coast, Australia
    Posts
    3,379
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    9

    Default Re: Product not showing sold out when it is--Help!

    Quote Originally Posted by HeleneWallis View Post
    .....I want people to be able to see the product, just not to be able to order it until I know more is on the way. What's going on here?

    Name:  soldout.jpg
Views: 85
Size:  24.0 KB
    Admin > Configuration > Stock > Allow Checkout , set to 'false'

  4. #4
    Join Date
    Jun 2016
    Location
    Suffolk VA
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    Default Re: Product not showing sold out when it is--Help!

    Yes, thanks, I had already found that and posted to say so. It's one of those things I assumed would be set to false by default, so I had never even looked for a setting for it. The other shopping cart packages that I've used didn't even allow that to be changed. The only way to keep a product from showing Sold Out, if you wanted to keep selling it anyway, was to manually change the product inventory. I wish it was possible to do this on a product by product basis here, rather than a single setting for the whole store.

  5. #5
    Join Date
    Jul 2012
    Posts
    16,732
    Plugin Contributions
    17

    Default Re: Product not showing sold out when it is--Help!

    It's open source, can make it have that option. Just requires another field or table to track the ones to which it applies and an appropriate logic check in *all* the right places. :)

    Gets into custom coding to allow your store to work the way you want it to work. Perhaps if enough people put forth the request then it could become a standard option otherwise a plugin. Could always post as a wish list item or as something to be developed.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR