Results 1 to 10 of 10
  1. #1
    Join Date
    Apr 2012
    Location
    beijing
    Posts
    258
    Plugin Contributions
    1

    Default about contact us function

    hi

    after click "send"
    I can see the message
    "Your message has been successfully sent"

    but in my trash box of my email ,I receive this kind of email titled
    "Mail delivery failed: returning message to sender"

    inside this email,it shows error
    "550 Sender frequency limited"


    what should I do ?


    thanks
    focus on the open source for online shoping website.
    my site: best shop 24h.com

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    12,399
    Plugin Contributions
    87

    Default Re: about contact us function

    I googled the error message you received, and this Google posting identifies the source of the issue:
    Code:
    The cause of the error : the sender of the letter frequency exceeds the QQ mailbox limits.
    You're apparently using gmail as the delivery method and your site is exceeding the limits imposed by Google.

    What version of Zen Cart are you running?

  3. #3
    Join Date
    Apr 2012
    Location
    beijing
    Posts
    258
    Plugin Contributions
    1

    Default Re: about contact us function

    version:zencart1.5.4

    actually,there are two kinds of results

    1)if I set a qq email address ,the qq email will recieved the email I mentioned above.
    2)if I set a hotmail email address.the hostmail email will recieved nothing,even that error email.

    so ,one of my guess is that these email servers have refused this kinds of email?

    thanks so much for reply
    Last edited by win8win; 27 Jul 2016 at 02:03 PM.
    focus on the open source for online shoping website.
    my site: best shop 24h.com

  4. #4
    Join Date
    Apr 2012
    Location
    beijing
    Posts
    258
    Plugin Contributions
    1

    Default Re: about contact us function

    I am going to try a fresh installed zencart website.
    focus on the open source for online shoping website.
    my site: best shop 24h.com

  5. #5
    Join Date
    Apr 2012
    Location
    beijing
    Posts
    258
    Plugin Contributions
    1

    Default Re: about contact us function

    a fresh installed zencart1.5.4 website also doesnot work.

    I set xxx#hotmai.com as a website email.
    focus on the open source for online shoping website.
    my site: best shop 24h.com

  6. #6
    Join Date
    Jan 2004
    Posts
    66,364
    Blog Entries
    7
    Plugin Contributions
    274

    Default Re: about contact us function

    This has nothing to do with Zen Cart software.
    It's an issue with the server that sends your email.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
    Join Date
    Apr 2012
    Location
    beijing
    Posts
    258
    Plugin Contributions
    1

    Default Re: about contact us function

    Quote Originally Posted by DrByte View Post
    This has nothing to do with Zen Cart software.
    It's an issue with the server that sends your email.
    thanks for reply.

    so I need to move my zencart website to another server or VPS or hosting ,right?
    any good recommend?

    Thansk
    focus on the open source for online shoping website.
    my site: best shop 24h.com

  8. #8
    Join Date
    Apr 2012
    Location
    beijing
    Posts
    258
    Plugin Contributions
    1

    Default Re: about contact us function

    Quote Originally Posted by DrByte View Post
    This has nothing to do with Zen Cart software.
    It's an issue with the server that sends your email.
    2)do you mean I need to use another email address different from xxx#hotmail.com and xxx#qq.com ,right?

    Thanks so much
    focus on the open source for online shoping website.
    my site: best shop 24h.com

  9. #9
    Join Date
    Jul 2012
    Posts
    16,718
    Plugin Contributions
    17

    Default Re: about contact us function

    At least the first one is "known" to be problematic. The usual suggestion is an email address directly associated with your domain, though for some that too has proven to be problematic. Y a h o o is another email "host" that is known to be problematic.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  10. #10
    Join Date
    Apr 2012
    Location
    beijing
    Posts
    258
    Plugin Contributions
    1

    Default Re: about contact us function

    thanks

    my test result is that
    1)it has nothing to do with zencart.
    2)hosting and email are both the reasons
    3)linode+hotmail works,but also only receive several emails a day.
    focus on the open source for online shoping website.
    my site: best shop 24h.com

 

 

Similar Threads

  1. question about in_cart() function,
    By tcarden in forum All Other Contributions/Addons
    Replies: 12
    Last Post: 11 Jul 2013, 01:42 PM
  2. Add to Cart function changed to contact us
    By pippa_oz in forum Built-in Shipping and Payment Modules
    Replies: 2
    Last Post: 11 Nov 2010, 01:36 AM
  3. Question about location of payment modules ... getting a function error
    By sjohnstone in forum Templates, Stylesheets, Page Layout
    Replies: 0
    Last Post: 27 Nov 2008, 10:20 AM
  4. Copying the Contact us function to another form
    By CoolCarPartsOnline in forum Built-in Shipping and Payment Modules
    Replies: 0
    Last Post: 25 May 2008, 04:05 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR